1055T Bought Over-Clocked But Having Problems.

Just shown a friend this thread as he is getting the 1055T OC bundle.

What strikes me as interesting is that they OP was asked to reduce his HT frequency. Surely this reduces his overclock that he paid for? I know it is likely a first step (before I get slapped), but it does worry me.
 
Reading this threads makes me sigh greatly. Apart from a good moan off everyone I see no reason than other to delete every post here because no one has actually helped the guy at all what so ever!

The guy has an unstable system and has gone through the necessary process to fix it. He has been offered a pick up and repair service FOC but can't because of issues of him being away earlier in the post. Now this makes supporting an unstable system very difficult, even for us. So it takes a lot longer to achieve the final result, the stable system.

Don't be put off, just bear in mind that the overclock may not be stable, and if it isn't, they will pick it up, take it away and mend it for you.

Why say this? Yeah its the luck of the draw if you get a stable system or not :rolleyes:

Im sure this wont be the last ocuk overclocked system that is not stable so many been reported on this forum.

Hmm you are looking at around 500 built a week so "so many" is really a very low percentage.

So if someone from OcUK tells you to change settings in you BIOS does that still void your warranty as it is you that is making the changes?

No this will not void your warranty.


I'm disappointed with the attitude in this thread to be honest
 
NathWraith

Would he be able to use a bios profile if his board has it as rjkoneill did try and send me one to use. For some reason though it wouldnt let me install it so just had to try different settings provided by him. It is now stable although i do get the odd occasion from a cold boot that it tells me "overclocking failed enter bios to change settings" (this is very rare though).
 
There's really nothing wrong with the bundles or systems that are OC'd, any problems will be with your installation and/or your environment.

My bro has had a Q6600 bundle that's still stable almost 3 years on. (With a good dust now and then ;) )
 
I'm disappointed with the attitude in this thread to be honest

i am dissapointed with the attitude on this section of the forum to be honest.

lets bring to light....

COLD HARD FACTS

OcUK build and ship hundreds of overclocked systems and bundles a week.
a small percentage of these have issues.
the customer has various support channels open to them
Phone support or the free of charge Webnotes and Support forums.

when i first joined this forum before i worked at OcUK there was a great spirit.
people wanted to help you in any way they could offering constructive and helpful advice to threads and making sure that the posters questions were answered or pointed in the right direction at least.

as far as i can see from this thread, that hasnt happened. instead of giving advice which is what the OP was looking for, individuals in this thread have seen an issue with an OcUK full system and taken it upon themselves to post their misguided views.

if you dont intend on helping a poster out, then why post?


to the OP

my personal email address is [email protected]
I am the production manager at OcUK, if you have any problems with your system or need to speak with me about any concerns you may have then do not hesitate to email me directly.
I honestly cant see this problem being resolved in this thread anytime soon
 
Why say this? Yeah its the luck of the draw if you get a stable system or not :rolleyes:

I didnt say that. I said bare in mind that it might not be stable, I didn't say it was likely or anything. What I actually said was, don't let it deter you, buy it anyway.

The only reason I haven't offerred advice is because I don't have any. I've never overclocked a 1055t, have no idea how they respond, or the limits etc.

If I though I could offer advice I would have.
 
Misguided views?
It should be sold stable. Period.

Also, if we help him, he's voided his warranty with OCUK I assume, as he'd be using other settings?.
- My own reason for not helping, although I dare say I could help him.
 
misguided, yes.

as stated, he was looking for assistance. he can always save a profile into his bios for testing.

i am confused why everyone thinks that tinkering with the bios voids your warranty.
as long as you dont delete the OcUK profile then its all fine, its something to revert back to if you mess it up [and many do but we still help them regardless of what it says on the website]

if the computer is your properly, you can do what you want with it. the point of the product description stating not to update the bios is because many dotn realise that it wipes the bios entirely.

if a system/bundle owner wants to try and push their hardware further then let them.
the customer support forum is full of posts from people who own bundles and systems who want to take it further and in every instance i help them. as long as they accept that we cannot guarantee the overclock past what they paid then they are happy to get the extra 200mhz or whatever.

on the high end bundles i tend to put three profiles on for customers.

say a 4.2ghz bundle for example may ship with a set of profiles for 4.2/4.0/3.8

there are many users who have purchased overclcoked bundles and actually used the settings as a template to learn to overclock from.

bulldog147 is a great example, sure his posts are a bit uneducated sometimes but he is learning at a quick rate and has produced some really good testing and reviews since becoming enthusiastic for tweaking hardware.

i understand that it should be stable, but its computer hardware, there could be a million reasons why its doing what its doing.

the op has been given links to every OcUK support channel, as well as the direct email address for me.

what he hasnt been offered is any form of constructive advice and that is what my post above is pointing out.


OC is a business that takes the fastest cutting edge technology then they make it faster still.

That comes with risk like any other business. For every 1 pc that people moan about.. 40 will be ok. Just thought I would post the flipside that people seem to forget... and no I am not on the payroll ;)

To the OP, get some communications going with them via webnote/phone. They have always sorted out any issues I have had with OC'd bundles over the years.

this is about the only constructive post i have seen, obviously rush_syndrome lives in the real world and understands that people go to hardware forums to post about problems.

the forums would be a little pointless if people were to make posts such as

"hey guys, i just went and spent £400 on a sleek kit of Corsair Dominator GT overclocking memory, and guess what!? it totally works and i am having no problems with it at all"

because it would be met with 'cool story bro'
 
One would have to ask where the "Owned" comes into this.
Good to hear a positive outcome, though given the CS section is private, I wouldn't know, so "LOLowned"? No.

Never happy. And yeah LOLowned because you have whined and complained about something that isn't even remotely to do with you. So all is resolved, you were greatly unhelpful and contributed absolutly nothing to this thread.

Please don't post in this thread again.
 
Just shown a friend this thread as he is getting the 1055T OC bundle.

What strikes me as interesting is that they OP was asked to reduce his HT frequency. Surely this reduces his overclock that he paid for? I know it is likely a first step (before I get slapped), but it does worry me.

Could you please answer the HT question? :)

And yes, not every chip/motherboard/ram is identical and you can only test for so long when building before it becomes uneconomical for you, most of us understand that. Seem to be going on the defensive though Nath/rj :(

Glad the OP got it sorted with your help, which is what most suggested anyway. And (Gareth was trying to help as well)

Point of note: Said friend had already seen this thread, and decided to get the 1055T OC bundle anyway.
 
Could you please answer the HT question? :)

The HT would ont be reduced to trouble shoot not for a final OC.

Just like lowering your RAM speed can help determine what is casuing the instability either RAM speed or CPU speed and in this case HT Freq/CPU speed.

Hope this helps.
 
As OCUK are selling hundreds(?) of these overclocked bundles, I'd be really interested to know what percentage of 1055Ts are stable at 3.8GHz. Do you always manage to get them stable or do 10%, 30% whatever fail to reach 3.8GHz?
 
we cant ship them unless they are stable

they all hit the clock otherwise we couldnt offer it.

the return rate on the system and the bundle it is based on is less than 5%
 
Thanks Nath :-)

Was the customer able to return to his fully rated speed?

If so, then it just serves to prove you are running a clean ship with the OC bundles, which vindicates OcUK's services :-)

the return rate on the system and the bundle it is based on is less than 5%
Not unexpected. I wouldn't be surprised if the return rate is actually lower than brand new items that haven't been run? (i.e. boxed gfx cards/cpu's etc)
 
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we cant ship them unless they are stable

they all hit the clock otherwise we couldnt offer it.

the return rate on the system and the bundle it is based on is less than 5%

Oh yeah, of course. I don't mean unstable after shipping, I mean when you're building them. Does every chip from the tray hit 3.8GHz as a matter of course or do you have to be a bit picky?

So if they all (>95%) hit 3.8GHz, what percentage would hit 4GHz? The probability distribution would be nice to see... most of us don't get access to hundreds of chips! :)
 
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