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4770k has died, taken mobo with it - replacement advice plz

Discussion in 'CPUs' started by MatteH Oxford, 29 Aug 2015.

  1. MatteH Oxford

    Wise Guy

    Joined: 26 Jul 2010

    Posts: 1,695

    Location: Wiltshire

    4770k has died, taken mobo with it - or not! Updated thread

    My CPU/mobo has died, the CPU fan stopped working mid GTA 5 and ended up as silicon toast :'-(

    Looking at benchmarks, the newer stuff isn't that much faster, it feels like I'd be buying and not really seeing much of an improvement over what I had? I hate forced buying if there isn't going to be much benefit, thankfully I have only suffered gfx card failure before and that was after 2 years, back in the days of huge performance jumps each cycle.

    What to do? Advice please OCUK :(

    ****Updated****

    The PSU was at fault. Confusing considering the CPU fan is still dead, but hey, **** happens :(. Thanks to the suppliers for the exceptional help.
     
    Last edited: 8 Oct 2015
  2. Deathjester

    Wise Guy

    Joined: 14 May 2012

    Posts: 1,146

    Don't you have a 3 year warranty on that chip?
     
  3. Joe!

    Hitman

    Joined: 8 Jul 2015

    Posts: 886

    Location: Sheffield.

    As Death said, unless you bought an OEM version, you can contact Intel and they should sort out a warranty for you.

    Just buy a Z97 that fits your needs and you'll be back up and running in no time.
     
  4. KelDG

    Hitman

    Joined: 7 Dec 2009

    Posts: 759

    I thought Intel chips had thermal protection?
     
  5. MatteH Oxford

    Wise Guy

    Joined: 26 Jul 2010

    Posts: 1,695

    Location: Wiltshire

    I can't see how I can claim for a burnt out chip that's the result of the fan failing, that isn't strictly a CPU fault?
    If I can't return it, I expect the new Intel chips are only 10% faster?
     
  6. setter

    Caporegime

    Joined: 14 Dec 2005

    Posts: 28,071

    Location: armoy, n. ireland

    Very surprised that the chips thermal protection didn't kick in. Might still be worth contacting Intel to see what they say.
     
  7. traveyb

    Wise Guy

    Joined: 25 Jul 2012

    Posts: 1,266

    I would have thought the thermal protection would have kicked in. It might be that you can't power it up at the moment as it's too toasty.
    If it has died, do you know anyone who has another CPU that you can test in your board?
     
  8. Gabbatek

    Wise Guy

    Joined: 28 Feb 2011

    Posts: 1,688

    Location: Norwich

    And this is why you should always set a critical temperature alarm.

    You can normally set this in the bios or download coretemp.


    If my fan ever fails and the cpu gets too hot it will let of a crazy alarm, if it reaches critical it shuts down the pc.
     
  9. Joe!

    Hitman

    Joined: 8 Jul 2015

    Posts: 886

    Location: Sheffield.

    If the chip has thermal protection and that failed... It's sort of a CPU fault? Not too sure how you could spin it towards Intel :p
     
  10. james.miller

    Capodecina

    Joined: 17 Aug 2003

    Posts: 19,613

    Location: Woburn Sand Dunes

    for the last decade or so, yes lol.
     
  11. MatteH Oxford

    Wise Guy

    Joined: 26 Jul 2010

    Posts: 1,695

    Location: Wiltshire

    I've found the retail invoice, going to contact Intel and see what they say about it. Worth a shot as I can't see any harm in doing so,hey?

    Thanks, I'll update as and when. :)
     
  12. traveyb

    Wise Guy

    Joined: 25 Jul 2012

    Posts: 1,266

    Might as well contact them! Good luck!
     
  13. Mariusz

    Wise Guy

    Joined: 14 Sep 2008

    Posts: 2,102

    Good luck, hopefully they'll sort you out.

    Still surprised like everyone else that the thermal protection didn't kick in. What motherboard do you have?
     
  14. TheMorningStar

    Mobster

    Joined: 11 Oct 2007

    Posts: 2,597

    If the chips thermal protection didn't kick in, the chip was faulty.
     
  15. wazza300

    Caporegime

    Joined: 11 Jul 2009

    Posts: 27,049

    Location: BenefitStreetBirmingham

    do you know 100% that its dead?

    done an overnight cmos clear/battery left out? unplug pc from the wall aswell
     
  16. Drollic

    Mobster

    Joined: 24 Feb 2013

    Posts: 3,795

    Location: East Midlands

    Thermal protection setting active in the BIOS, can be disabled?
     
  17. traveyb

    Wise Guy

    Joined: 25 Jul 2012

    Posts: 1,266

    True but I'm not sure if the CPU itself can just turn itself off for safety
     
  18. TechMinerUK

    Wise Guy

    Joined: 29 Dec 2014

    Posts: 2,226

    Location: The "North"

    I always thought there was thermal protection on the CPU that couldn't be overidden :confused:
     
  19. Mariusz

    Wise Guy

    Joined: 14 Sep 2008

    Posts: 2,102

    So did I :confused:
     
  20. traveyb

    Wise Guy

    Joined: 25 Jul 2012

    Posts: 1,266

    Stolen from the Intel forums.
    So the CPU's do have an inbuilt function which makes perfect sense. It must be something else :s
    I would start by testing the PSU first with a paperclip (Google that before you zap yourself :D)