4870 only one gpu working..

adamknox · 28 Jan 2010 at 12:53

Hi... i sold a 4870x2 card on e bay -_- and now he says sonly one gpu is working!! (it was working fine when i had it) this is what he says..

Hi! your card arrived yesterday and i have started installation and I can't make it run at two GPUs.Card run ok in 2D but is not working on 3D (screen freezes).I have instaled latest catalyst driver 9.12(I have tried from 8.10 and up and still the same).I have got windows 7 ,64 bit,750W thermaltake psu,phenome 9850,4 GB memory,gigabyte MA790X-DS4.I 've instaled 4 new games and I couldnt run them.Before I was useing one card 4870 Toxic 512mb and everything was working fine.
Any ideas why your card is not working?Please let me know.I know that you are good seller,so I don't believe think that card is faulty.

I am waiting for a quick answer

then

Hello!
As I can see You have no time to anser me ...I just want to let you know that card is faulty(i can see you did try to open it or fix it,because there are big signs of screw driver on the screws).I have checked on three computers which are compatibile with that card and it is working only on one core.So in is not in a full working order.I am realy dissapointed.
Please let me know how would you like to resolve that problem.I am waiting for an anser till saturday.

i have NOT tryed to open it -_- and i didnt notice i had a message from him first.
Any one know a way you can make the 2nd run?

bifday2k · 28 Jan 2010 at 13:04

First thing id ask him is has he got a power supply big enough to cope with that card, as it will really restrict (under power) itself if only running from the pci-e slot, or a low power psu.

adamknox · 28 Jan 2010 at 13:07

h,, well he says its 750w PSU

and i only had a 700w psu lol hmm i have a bad feeling he just didnt like the card tbh -_- it worked 100% fine when i sent it! and packeed it up with LOADS of padding.

mmj_uk · 28 Jan 2010 at 13:10

Ask him to make post on this forum to try to resolve it, if that fails tell him to return it so you can test it.

G1BB0 · 28 Jan 2010 at 13:12

tough one, knowing that it was working fine when you sent it, only thing u can do is get him to post back (at his cost) and then you will either refund if faulty or return if no fault found/offer refund if he doesnt want it back.

on a side note I ended up reading his messages in a borat esque voice in my head lol, dunno why but it just jumped out of european broken english lmao

adamknox · 28 Jan 2010 at 13:13

he dont sound too happy tbh -_- i dont think hes willing too. thats why i posted a question on here. he sounds like he knows what hes on about this was his last reply.
Hi!
The Radeon 4870 X2 video card has a special version of internal CrossFireX technology. Essentially, the second core in the video card activates by itself as needed (i.e. during high-end gaming or video graphics design, etc.) and there are no user adjustments that can be done to activate or deactivate it.

I will send it tomorrow morning 1st class recorded.Please send me your address!

i know there was nothing wrong with the card when i sent it, i was running games like crysis at 34-40fps (like most other 4870x2 benchmarks) .. i just hope it aint faulty-_- lol

stulid · 28 Jan 2010 at 13:15

Take money out of pay pal, show him the middle finger.......and leg it!

mmj_uk · 28 Jan 2010 at 13:15

Hopefully you made a note of the serial number before posting it, just in case he is trying to pull a fast one and return a different (faulty/out of warranty) card.

adamknox · 28 Jan 2010 at 13:16

stulid said:
Take money out of pay pal, show him the middle finger.......and leg it!

....i have done :'(... i brought a 5870 with it lmao!... just had to get an overdraft to give him a refund

adamknox · 28 Jan 2010 at 13:17

mmj_uk said:
Hopefully you made a note of the serial number before posting it, just in case he is trying to pull a fast one and return a different (faulty/out of warranty) card.

no i didnt >< ****

jimbobaggies · 28 Jan 2010 at 13:17

adamknox said:
....i have done :'(... i brought a 5870 with it lmao!... just had to get an overdraft to give him a refund

You have refunded him but not received the card back?

stulid · 28 Jan 2010 at 13:18

Overdraft! Jesus! Tell him there is a re-stocking fee.

mmj_uk · 28 Jan 2010 at 13:18

Don't refund him until you have the card back.

jellybeard999 · 28 Jan 2010 at 13:19

Did you take the serial number? It's possible he's taken this as a chance to send you his faulty one.

adamknox · 28 Jan 2010 at 13:19

jimbobaggies said:
You have refunded him but not received the card back?

nooo lol just getting ready for when i recive the card back

.. is there anyway i can find out my old serial cards number -_-

stulid · 28 Jan 2010 at 13:21

Did you register the card?

mmj_uk · 28 Jan 2010 at 13:22

Send him an email along the lines of...

"I made a note of the serial number before sending so will confirm it is my card and test it on my system, if found to be faulty I will refund you."

If he is trying to pull a fast one it will likely scare him off at least.

adamknox · 28 Jan 2010 at 13:22

im pretty sure i did! (i normally do on new hardware) where would i have to go to find out?

it was sapphire 4870x2)

mmj_uk · 28 Jan 2010 at 13:32

Just bluff and make sure that he knows you can recognize the card you sent, if he's not posted it yet it should scare him off from trying anything funny at least.

Is the card under warranty? did you post it insured?

adamknox · 28 Jan 2010 at 13:34

well i sent him a message and said "thanks for your patience and understanding, once i recive the card, test it, check serials etc ill send you a full refund ASAP." hopeflly he will get scared off >< lmao.. im sure he aint tho he seems nice enough and 100% feedback!