6950 RMA...

Masterdeadly · 6 Sep 2011 at 15:58

Sent my HIS 1GB 6950 back to Overclockers because It has been artifacting. They've tested all of it and said there's nothing wrong with it, I've had lots of problems with artifcating on these games: WOW,CS. Now they've returned it to me saying there's nothing wrong with it. What can I do to stop the artifacting.

seandog · 6 Sep 2011 at 16:01

maybe it wasnt seated correctly or could be the pins in your mobo slot?

Masterdeadly · 6 Sep 2011 at 16:03

Pins look fine and if it wasn't in probably it wouldn't have worked in the first place.

hominid · 6 Sep 2011 at 16:08

Have you tried it again since getting it back?

Masterdeadly · 6 Sep 2011 at 16:13

No they emailed today saying they will send it back to me with a charge of £10.00 for testing it. Please I need some help what could the problem be?

Masterdeadly · 6 Sep 2011 at 16:27

hominid · 6 Sep 2011 at 16:49

The thing to do first is to try it again in your machine, making sure it's fully seated in the PCI-E slot and go from there. If it's still doing it then I would suggest updating the drivers and trying it again, or downgrade them just to check to see if it's a bug with a specific driver set. Also if you have access to another machine to try it in I would try that as a last resort.

If it's still doing it then get some videos of it doing it and forwarding them to OcUK and see what they say.

Masterdeadly · 6 Sep 2011 at 16:53

Well is there anything else apart from PSU,CPU or the GPU to cause Artifacting.

FrenchTart · 6 Sep 2011 at 17:02

Overheating - make sure you leave the side of your case off and the room is cool.

Software - try a fresh windows install.

Other hardware - try it in another PC.

Masterdeadly · 6 Sep 2011 at 17:04

How do I check if it's overheating though? What program to use to see CPU and GPU temps?

FrenchTart · 6 Sep 2011 at 17:07

Masterdeadly said:
How do I check if it's overheating though? What program to use to see CPU and GPU temps?

GPU-Z is good.

However, if it isn't overheating for the OcUK testers then you probably need to make sure that your case airflow is decent.

Without directly saying anything is bad about OcUK's testing procedures, it is possible that your card is actually faulty. That said, you still need to eliminate other possibilities.

Masterdeadly · 6 Sep 2011 at 17:16

I will eliminate the other possibilities when I get my card back

Surveyor · 6 Sep 2011 at 17:24

Just put it back in the PC and it will work fine

That's exactly what happened here:

Dead MSI GTX 570 RMA'd and reported working, not sure what to do next

The card would seem to have not been faulty despite the protestations of the OP.

Masterdeadly · 6 Sep 2011 at 17:28

But i'm now doubting to go two 6950's

was hoping this would clear my mind.

Pate · 6 Sep 2011 at 17:41

Are they allowed to charge you £10?

Pretty shabby tbh.

Masterdeadly · 6 Sep 2011 at 17:42

They've charged me £10.

Surveyor · 6 Sep 2011 at 17:45

kenmare said:
Are they allowed to charge you £10?

Pretty shabby tbh.

It's clearly stated on their website.

Testing. All returned items not returned in accordance with the Distance Selling Regulations (2000) are tested by Overclockers UK technicians. Any item found to be not faulty will be subject to a £10 +VAT charge if collected or a £10 + return shipping + VAT charge if shipped back to the customer. You will be notified by e-mail before any non-faulty goods are returned to you. This does not affect your statutory rights.

Masterdeadly · 6 Sep 2011 at 17:47

I know I don't mind just want some ways of finding the actual problem with my pc.

Surveyor · 6 Sep 2011 at 17:50

Masterdeadly said:
I know I don't mind just want some ways of finding the actual problem with my pc.

So what are the complete specs. of the PC including the case, cooling fans and make and model of power supply?

Masterdeadly · 6 Sep 2011 at 17:56

My system specs are as follows:

Amd 955 Black edition from 3.2 overclocked to 3.61ghz

8gb XMS3 1600MHZ corsair ram

Seagate Barricuda 500g 7200 RPM

HIS 1GB 6950

Corsair TX650W

Coolermaster Elite 334 - http://www.coolermaster.co.uk/product.php?category_id=3586&product_id=4253

A massive CPU cooler : Akasa Apache is attached to the CPU cooler.

Coolermaster Fan on the backplate obviously came with the case.