I am looking to get into a career in IT. I have no experience or knowledge, therefore, I thought the best route forward and getting my foot in the door is starting from 1st line support. I did manage to get a temp 1st line support job but it seems from the job role and discussion with the manager I will be doing little to no technical related issues as it would be more of a call centre customer job. Researching the company it seems to have no progression at all. I am a little lost in whether I should take this job, as I would not be able to progress my way up or be able to expand my knowledge and skills. (Plus, reading the past threads here, it gives me the fear with with people and their 1st line support working experiences) On the other hand, it would look good on my CV. I am unsure how to push forward, any advice or tips would be greatly appreciated!