Am being ripped off

search for a *.pst file on your hard drive (default name is outlook.pst) and it'll be in there (as long as you've not overwritten it :eek: )
 
SiD the Turtle said:
Cheekykid I'm confused by your OP.

What happened to your outlook? Did you upgrade windows or reformat or something?
Click to expand...

I ugraded my system and i fresh installed windows in a new hard drive. Now I simply have my old hard drive from my old system with windows and my emails sitting on outlook.
 
Perplexed said:
Why did you not just refuse to accept the delivery?
Also have you tried calling them and explaining the situation?
Click to expand...

I was not at home at the time :mad: . Am calling them now even though last time they were trying to vicitmize me into keeping the receiver and give it to some friend etc.
 
Cheekykid said:
I ugraded my system and i fresh installed windows in a new hard drive. Now I simply have my old hard drive from my old system with windows and my emails sitting on outlook.
Click to expand...

So the old file structure is sitting on the HD though its no longer the system drive?

If so could you hook the drive up as the system disk? If you've done other upgrades it might not be pretty but it should work enough for you to get into outlook.
 
SiD the Turtle said:
So the old file structure is sitting on the HD though its no longer the system drive?

If so could you hook the drive up as the system disk? If you've done other upgrades it might not be pretty but it should work enough for you to get into outlook.
Click to expand...

Am going to try to put my old hard drive on and see if the system can work enough to allow me to get the emails.
 
System won't boot with my other drive :mad:. I need to find the emails while am on this windows.
How stupid can they be to charge 20% restocking fee? they have nothing to restock. The iteam came in the original box and i sent it back as such. Don't they realize that they lose a potentially good customer?
Am going to call them now. Next thing I know is am heading to Surrey where they are located:mad:
 
Do you mean outlook express rather than outlook proper?

They're in C:\Documents and Settings\*user*\Local Settings\Application Data\Identities\{*big GUID*}\Microsoft\Outlook Express

Or just search for dbx files.

You'll need to point you installed outlook express to use this folder as it's store folder, make sure you tell it to switch to using this store or it'll overwrite it.
 
Telescopi said:
Do you mean outlook express rather than outlook proper?

They're in C:\Documents and Settings\*user*\Local Settings\Application Data\Identities\{*big GUID*}\Microsoft\Outlook Express

Or just search for dbx files.

You'll need to point you installed outlook express to use this folder as it's store folder, make sure you tell it to switch to using this store or it'll overwrite it.
Click to expand...


YES!! i found them. Thanks m8. I got a case now :D
 
Did you pay for it with a credit card? If so, you can probably get the credit card company involved and get this mess sorted out. The credit card company also has a responsibility in these situations... got to love the Consumer Credit Act. :D
 
jon86 said:
Did you pay for it with a credit card? If so, you can probably get the credit card company involved and get this mess sorted out. The credit card company also has a responsibility in these situations... got to love the Consumer Credit Act. :D
Click to expand...

It was a debit card
 
I found my emails. I sent a cancellation notice on the 13th of octomber. I dont even remember when i placed the order since they sent me no confirmation email or anything but it must be a week before i sent them the e-mail.
 
Cheekykid said:
I found my emails. I sent a cancellation notice on the 13th of octomber. I dont even remember when i placed the order since they sent me no confirmation email or anything but it must be a week before i sent them the e-mail.
Click to expand...

Remember you have seven working days from revieving the goods not placing the order.
 
DB_SamX said:
THose rules regarding costs of returning goods, do they have to post them to me with my invoice/contract for example, or is the fact that they are somewhere on their webiste enough?
Click to expand...
You'll be delighted to hear that it's a grey area.

The phrase used is that the information must be in a "durable medum that is available and accessible to the consumer". Precisely what that means is not defined in the legislation, and to define it would require a legislative change.

However, according to the Office of Fair Trading (DTI), no, a website does not qualify, because they do not consider it as "durable", because it can be changed after the consumer has seen it. The OFT considers that "durable medium" means fax, email, postal communication, etc. That's guidance as to type, but not an exhaustive list, and the DTI does also say that it may change as technology changes.

Unfortunately, while the DTI/OFT view is persuasive and powerful, it isn't binding and, as you might expect, some people disagree.

So, what I'd say it boils down to is, as ever, what you can convince a court it means. I'd say it's likely that a website would be rejected, but there's no guarantee.


If you want ammunition to convince a supplier that a website is not adequate, there's a guide to the DSR for businesses on the OFT website (www.oft.gov.uk) called OFT 698. It defines what the DTI define as durable, and why they don't include websites. If a retailer is saying they think a website qualifies, they might be reasonable and rethink in the light of the OFT/DTI comments ..... or they may not. If they don't, then ultimately it comes down to a small claims court action, where I'd suggest a court will likely find that opinion persuasive.
 
You must log in or register to reply here.
Back
Top Bottom