Am I just screwed?

Disco_P · 27 Jul 2017 at 14:22

ChrisD. said:
Plus change ISP if you're in your cooling off period.

That would take too long. I'll be gone in about 5 weeks.

PiKe said:
Your SNR margin is way too high, that's why you have a slow sync speed.

Ask for it to be reset.

There, helpful.

See the pictures, I reduced SNR to 5, downstream increased to 6700kbps, download did not move.

Not helpful.

PiKe · 27 Jul 2017 at 14:34

Because of the way the BT wholesales systems work, you have to maintain stability for a period of time (24 hours) before the actual allocated bandwidth ramps up, its not instant.

Disco_P · 27 Jul 2017 at 14:35

Helpful - thank you.

KIA · 27 Jul 2017 at 16:18

Disco_P said:
I chose origin cause they were absurdly cheap and the ISP shouldn't really matter when it's all openreach's hardware anyway.

Ask here before joining a new provider. You'll save yourself a lot of hassle.

Wizzkidy · 27 Jul 2017 at 16:31

Origin is a terrible terrible ISP! I cannot understand why you chose these over a lot of other providers, The network they use is awful when it leaves Openreach network. I very much doubt you will get this looked at or sorted with an ISP as bad as them but good luck to you!

Disco_P · 27 Jul 2017 at 17:01

I chose them cause it was £10.40pm inc line rental. I like the 24/7 UK support. And I mostly use it for online gaming which it does just fine.

Caged · 27 Jul 2017 at 17:22

The sticky at the top of this page should be deleted and just replaced with "Don't use Origin"

Disco_P · 27 Jul 2017 at 17:40

What would other ISPs have done?

Disco_P · 28 Jul 2017 at 22:15

PiKe said:
Because of the way the BT wholesales systems work, you have to maintain stability for a period of time (24 hours) before the actual allocated bandwidth ramps up, its not instant.

Thanks for this advice, speed is now climbing after 24 hours of being connected with 6mbits downstream.

Disco_P · 11 Aug 2017 at 15:24

Fwiw the line climbed to 5.5mbit download a couple of days ago (then dropped to 3 when i started fiddling with snr margin) and today ADSL2(+) was enabled for better upload. So everything seems to have sorted itself out.