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AM4 B350/X370 black screen crash thread

Dschingis said:
Another black screen with performance bias off.
Turned DOCP off for now and left everything on Auto. Currently running @2133Mhz.

Quick question, right before a black screen did anyone of you notice any system stutter at all?
Click to expand...

Only stuttering for me was under load, which was caused by software.

Do you have a disk you can install a fresh copy of windows on to?

Would be more useful if you could. Find a reliable way of inducing the black screen though. Have you tried realbench.?
 
Dschingis said:
Today I disconnected all the all my HDDs and SSDs but one, and installed Win10 on it, leaving all my BIOS settings default.
Then I proceeded to install the chipset driver as well as the graphics driver. No Ryzen Master, HWMonitor etc.

Everything seemed fine so far. Ran Realbench for half an hour -> fine.
Then I opened op Firefox again to check something and there it was again. Mouse started stuttering and half a second later I got a black screen. Stangely enough the displays came back on, a second later but that's it for me.
If the sys won't even work on a fresh windows install @stock clocks etc. I am not sure I want to take the time and further research what might be the problem here.
Also this is the second to last day that I can send my system back to Amazon, whch I will do later.
Anyway thanks for the help guys. Hope you won't run into any further problems with your rigs.
Click to expand...

yeah, probably best to return while you can.

While I experienced a lot of black screen issues, for different reasons, none of them were under light load at stock.

My single biggest culprit for the recoverable screen blackouts was SOCvoltage. If that wasn't the case for you, probably best saving yourself the frustration.
 
It's baaaaaaaaack...

But different to before :/

Was going to install an app, so wanted to run a test first using tpu memtest.

Black screen within couple minutes.

Since, have been trying to figure out. Restored 'safe' windows image, same.

Stock, same.

Stock with upped voltage, same.

Updated to new bios, same.

**** this pos...

Edit:
How it differs now, is it's difficult to recover from. Actually, almost impossible to recover from properly.

I can typically get display to come back after a while restarting receiver several times and waiting a few minutes (where a simple on/off of receiver used to be enough)

And even when I get display back now, certain aspects of Windows are unusable. Anything previously open I can use, but it's like Explorer has died - can't open new program, can bring up start menu, but can't even reset or power down.
 
gavinh87 said:
It all sounds memory related pal. Is the memory at stock whilst its doing this?
What happens if you use 32gb instead of 64gb?
Click to expand...

It wasn't at stock when it decided to start giving crap.

But tried it stock after that.

I'm less inclined to blame memory than board - bad memory should be easier to single out. Yet, when first setting up an oc, I can test all sorts, including lot of ram testing and that all passes.

I mean my first set of this ram had a bad stick and was easy enough to track down.

I seem to have have it moving in the right direction again - I completely removed all power, as well as clear Cmos with all power disconnected, and managed to get past more than couple minutes of tpu memtest.

Which again leads to think it's the darn board again.
 
I never shut mine down. Not sure why I think that would affect it. Not even sure that could.

But that's a few times now have had it running only for it to start giving crap a few days later...
 
Well, since completely removing power and doing the cmos clear, it seems to be 'behaving' better than ever.

currently trying 3.94/3000 using a small change to bclck ( to keep ram at its rated rather than 3066), which it just didnt like before at all and done several hours tpu, and passed that black hole in occt just shy of two hours where it usually failed with cpu over 3.9.

Looked like I could have gotten 3200 stable on the ram, but was just curious, and not looking to add to my headaches, so sticking at rated.

do need to do a longer tpu test though, and check latency, etc.
 
Is the system freezing or are you getting black screens? Or both?

For black screens, usual culprit is SOC voltage - but even then, when I have certain apps installed I get black screens under heavy load, namely apps such as gpu oc software like afterburner/Palit Thundermaster.

Black screens during realbench stress test will typically be Nvidia drivers.

For freezing, this has typically been a result of procodt setting or certain apps, such as Bitdefender, Drivermax.
 
As having suggested, remove evga precision. Or at least make sure it's not running.

I know nothing afterburner and palit thunder master cause black screens when running occt. Sometimes with memtest too.

It's annoying.

And again, as gavinh87 said, some pauses are normal. Got to remember, the program was meant to push a system very hard. Harder than any general work load.

If you get lots of really long pauses, those for me were caused by certain apps - driver max and bitdefender.
 
It's intersting that you have a different chipset from a different manufacturer with a different chip, and experience the same issues.

You have far less ram than me, but also a 10 series nvidia...

I wonder if sdome of these chips have some kind of minor fault?

I am tempted to try another chip.
 
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