Amazon are an absolute joke

antijoke

antijoke

antijoke

Caporegime
Joined
28 Jan 2003
Posts
39,973
Location
England
So I ordered a physical copy of Mortal Kombat 11 as it was on offer and today I receive this!

onyPNd8.jpg


Oh no, this isn’t looking good!

Open the case….

B8cLOSe.jpg


Oh god, it’s happened again! The envelope was sealed so it wasn’t the driver this time….looks like it was robbed at the depot.

Phone up customer service and they offer me a good will gesture of £7.99 refund for a month of prime…erm no chief, I wish to take this further.
 
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You mean it wasn't the driver this time. That sucks though, I had it happen with flight sim on pc years ago. It had a demo disc inside.
 
Well I’ve just got off the phone, they’re refunding me two months prime membership, sending another copy.

I’m going to write a letter of complaint to them, after that I’m never ordering off Amazon again.
 
It’s not their fault if somebody steals it along the way. They’re giving you a replacement and two months prime on top. Sounds decent enough to me. You’re overreacting imo.
 
robfosters said:
It’s not their fault if somebody steals it along the way. They’re giving you a replacement and two months prime on top. Sounds decent enough to me. You’re overreacting imo.
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In normal circumstances, I’d probably agree with you!

However, last November the PlayStation 5 i ordered from them was also stolen by the delivery driver, hence why this time I’m so ******* annoyed
 
It sucks, but a company as big as Amazon will always pick up a few undesirable employees and contractors along the way. There’s not really much they can do about it other than sack people on the spot if they are caught stealing, which I’m pretty sure they do.
 
antijoke said:
In normal circumstances, I’d probably agree with you!

However, last November the PlayStation 5 i ordered from them was also stolen by the delivery driver, hence why this time I’m so ******* annoyed
Click to expand...
Did you actually get a replacement ps5 as if not I can understand your frustration.
 
It's funny how Amazon has redefined our expectations of a retailer. Prior to Amazon, if I received a package such as the above, I'd have been happy that the retailer believed it wasn't me that had stolen it and given me a refund / replacement.

With Amazon, not only do you not have to worry about being refunded, but you're getting compensation on top. And all for something which is ultimately totally out of their control (!). Yet you're still complaining .................. <sigh>
 
You're obviously lying and have now stolen a ps5 and a copy of mortal kombat from amazon. Absolutely disgusting!
 
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