Another Ebay thread....yeah hate me!

Weazle said:
Because he has a confirmed PayPal address, you are protected as long as you've:
1) Sent it via Royal Mail using special delivery with insurance covering the amount (keep the receipt)
2) Take photos with the IMEI, serial numbers and condition of the phone (advised to have a copy of today's paper as reference in photo)
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You're really not. Paypal are a complete enigma and generally do whatever saves them the most money.

If I was the OP and in doubt, i'd cancel.
 
Weazle said:
Because he has a confirmed PayPal address, you are protected as long as you've:
1) Sent it via Royal Mail using special delivery with insurance covering the amount (keep the receipt)
2) Take photos with the IMEI, serial numbers and condition of the phone (advised to have a copy of today's paper as reference in photo)

Any disputes that are likely to be of the following:
- Didn't get item (#1 covers your butt and you can claim through Royal Mail)
- Item faulty/not as described (#2 covers this, although eBay/Paypal will automatically side with buyer due to the website doing it, a phone call to eBay/PayPal and then showing them evidence can get it reversed easily)
- Buyer returns item but its not the one you sent (#2 covers this as well)
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Whats to stop me taking pictures of a phone with serial number/IMEI and then sending a buyer a bag of flour that weighs the same as it? I wouldn't say that pictures cover you (or even should - it's impossible to prove the phone in the pics is the one you sent).
 
Em3bbs said:
Whats to stop me taking pictures of a phone with serial number/IMEI and then sending a buyer a bag of flour that weighs the same as it? I wouldn't say that pictures cover you (or even should - it's impossible to prove the phone in the pics is the one you sent).
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Do this. Scam him before he scams you.


sarcasm, clearly
 
Castor said:
Thanks for the advice guys, i know it sucks if the guy is genuine but im going to cancel. Something in my gut isnt happy and i dont think its the pizza i had last night.
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Good, If in doubt don't send it, end of.

Next time set the sale up so that people with negative or no feedback cannot bid or buy it mate.
 
Em3bbs said:
Whats to stop me taking pictures of a phone with serial number/IMEI and then sending a buyer a bag of flour that weighs the same as it? I wouldn't say that pictures cover you (or even should - it's impossible to prove the phone in the pics is the one you sent).
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Nothing, but if you send it via RMSD then you could claim from RM for loss/damage/theft in transit and this sort of evidence would be enough to uphold the claim.

Would also help support any issues with PayPal arising from a fraudulent buyer but not guaranteed.

Process when I send anything like this is serial numbers date/time stamped with point of reference and ID. Photos of item in packaging then being boxed up. Finally photo of box on scales to show weight.

Never had a problem yet.
 
Castor said:
He paid £300, i'm prepared but any way to fight/wave the feedback/charge?
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I had this in September last year, a similar situation which I learnt from (and paid from!)

eBay is a "buyer friendly" orientated place. They will favour the buyer in most situations. In this situation, they've every right to.

There's different ways you can go about closing the transaction, go through PayPal to push through the refund first of all (buyer will get 100% back, not the reduced amount you received) and then go through eBay on your "My eBay" page and navigate to the sale. There will be an option to cancel it through there.

The buyer will get a transaction cancellation request, he won't accept it until you've given him the refund, and after you've given him the refund, he might just refuse anyway - he may wish to complete the transaction. Let's hope he's reasonable!

Negative feedbacks are the same, it ultimately depends on how miffed he is at the transaction.
 
Couldn't you go a step further and video the item, wrapping it up and then sending it off. Surely that would be enough proof if they were to try and scam you, pictures I understand don't 100% cover you, but a video should cover everything!

Include, a newspaper with today's date, your eBay ID, the item out of the box, placed back into the box and then wrapped, the Paypal postage being printed off (Special Delivery) and applied to the package, then send it off and show the proof of postage. eBay would have no option but to see you posted the item.
 
Castor said:
No i understand that but was under the impression they dont charge you if you relist the item, or is this different when someone has actually paid and you are refunding?
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That's only if the deal falls through due to buyer not paying, or their account being suspended etc. as far as I know. In this case you wish to cancel after payment has been made, so they are within their rights to charge you.
 
Castor said:
was under the impression they dont charge you if you relist the item
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Only providing a) the item didn't sell (you'll still be charged an insertion fee) and b), if there are bids, the winning bidder accepts to cancel the transaction.

I'd still continue with the transaction, you could end up selling it to a 100% long term eBayer who scams you anyway :)
 
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Castor said:
I do agree with Mrk and wingman that people do have to start somewhere on there, i guess the big red flag to me is he didnt even make an offer, he just paid the buy it now price, that to me seems strange?
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Well being new to ebay he might not have understood or be familiar with the 'make an offer' feature.
 
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