Anyone else affected by the Sky Yahoo mail switchover?

Sneaky Peaky · 5 Apr 2013 at 13:45

Seems like Sky have screwed this up big time.

Was supposed to have all switched over on Wednesday but loads of people are having issues it seems including myself.

I haven't been able to access my personal email at all since then via webmail, iOS, Android or desktop client.. :mad:

Not good Sky - very very pooooor

KIA · 5 Apr 2013 at 14:31

Move away from ISP email ASAP!

Sneaky Peaky · 5 Apr 2013 at 14:46

Why do you say that? Current issues aside. Who would you recommend as seriously hacked off and wouldn't mind a move tbh

KIA · 5 Apr 2013 at 14:54

To avoid the above when they decide to outsource and it might be a pain in the backside to keep the email active if you migrate away from Sky in the future.

I use Gmail.

ci_newman · 5 Apr 2013 at 15:05

KIA said:
Move away from ISP email ASAP!

KIA said:
To avoid the above when they decide to outsource and it might be a pain in the backside to keep the email active if you migrate away from Sky in the future.

I use Gmail.

This tbh

I use gmail for all of my mail requirements now (and my office uses it in a business fashion too!)

Tealc · 5 Apr 2013 at 16:08

Apart from a few dozen messages hitting my inbox the other day (basically all the spam boxes) I've not had any problems. Did you remember to agree to the T&Cs?

Works on my iPod, web and outlook.

Sneaky Peaky · 5 Apr 2013 at 16:29

Yes, I did. Even if I didn't though it should still present me with the option to agree until end of April.

Weirdly my wife's email is working fine which is attached to the same Sky account.

Loads of very unhappy people with issues though on the Sky Help Forum!

http://helpforum.sky.com/t5/Sky-Email-Tools/bd-p/emailsandtools

Scougar · 5 Apr 2013 at 16:38

More importantly.. if you move provider... you don't have to leave your email address.

If you are a business... get your own domain for email as well :-)

Sneaky Peaky · 5 Apr 2013 at 18:03

Actually I've already left Sky and moved over to Virgin but they never cancelled my account.

It's the thought of changing everything linked to me Sky email address which is putting me off moving tbh!

KIA · 6 Apr 2013 at 09:38

http://www.ispreview.co.uk/index.ph...ffers-email-platform-migration-nightmare.html

Sneaky Peaky · 9 Apr 2013 at 15:30

Almost a week now and still not working, what a joke..

Deleted member 77746 · 9 Apr 2013 at 17:41

Sneaky Peaky said:
Why do you say that? Current issues aside. Who would you recommend as seriously hacked off and wouldn't mind a move tbh

Why do you say that?
Why do you say that?
Why do you say that?
Why do you say that?
Why do you say that?
Why do you say that?
Why do you say that?

BECAUSE

Sneaky Peaky · 11 Apr 2013 at 14:17

Eh? lol

Finally got it back today although have lost over a weeks worth of emails that have been bounced ever since the cutover doh.

Supposedly caused by the fact that I already had a Yahoo account of some sort associated with my Sky email address, what?

Matteysan · 11 Apr 2013 at 16:48

Sneaky Peaky said:
Eh? lol

Finally got it back today although have lost over a weeks worth of emails that have been bounced ever since the cutover doh.

Supposedly caused by the fact that I already had a Yahoo account of some sort associated with my Sky email address, what?

I doubt that very much mines been nackered since the move over they are trying to blame anyone but themselves for the mess up.

They should have never moved from Google based. The Yahoo app doesn't even have a widget fgs :/

Macro · 11 Apr 2013 at 16:51

I use Outlook.com and Office365 exchange, I just don't see any reason to tie my email and identity to a single ISP whose main motivation for providing the email service is to try to keep me on their service and make it difficult for me to change ISP

MissChief · 11 Apr 2013 at 17:39

Sky's email addresses remain active even if you stop being a customer. The may stipulation is that you login to it a least every 180 days.

mere · 14 Apr 2013 at 14:05

Hi guys, I've just spent hours trying to fix the sky mail settings after the yahoo switchover.
The settings on the sky website for imap are incorrect and the customer service are not very helpful... :S

Anyway, finally I've got it working. If you are interested, here are the apple-friendly settings:
http://zoltanb.co.uk/how-to-set-up-the-new-sky-yahoo-mail-on-your-iphone-and-ipad/
http://zoltanb.co.uk/how-to-set-up-the-new-sky-yahoo-imap-email-on-your-mac/