Hi all - just a quick update from me,
I've been using the replacement Aorus X3 plus v5 now for around a month, during which time I've been travelling a lot and also connected to USB port replicator at home.
The replacement I got is amazing - no hint of any of the original problems I had so it looks like the original problems are now sorted. As I've used this laptop now for work and play I can confirm that it's amazing for both.
It's covert enough to be able to use in the office (eg, no flashing lights, loud fan (even when set to gaming/extreme) and blends in with the other laptops in the office (it's hard to fire up an Alienware laptop in a meeting room with a bunch of suits)
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For travelling, it's slim, light and quiet - what more do you need?
As for play - again, amazing. Both when connected to an external monitor/mouse/keyboard and when used as a standard laptop. I've played Fallout 4, Batman Arkham Knight and COD III, plus some older games and have been able to put the graphics up much more than I thought.
So in short - really happy with this device and if you're like me, someone who travels a lot, does presentations and participates in meetings in a professional environment and need a device that can do everything, I reckon this is the laptop for you....
PS - I don't work for Aorus, just wanted to give some user feedback in case anyone else is looking at this laptop.