Artic Freezer II 280 problem.

GrumpyTWells · 28 Jun 2020 at 10:47

I have just installed an Artic Freezer II 280 on an AMD 4 and I can lift the entire cooling assembly up and down, obviously some thing is not right. The Artic Cooling website shows the installation method for an earlier version, any one got any ideas please?

Ross Thomson · 28 Jun 2020 at 13:26

have you used the wrong stand offs

GrumpyTWells · 28 Jun 2020 at 17:20

Hi Ross, The amount of 'float' is approx' the same as the collar on the AMD mounting plate. Ther are two sizes of stand offs 23mm and 26mm I have the same problem with either. I have conatcted Artic Cooling and will be interested in their answer. One of my problems is that there is no manual supplied or 'e' mail link to a manual. There is, however, a link to manual using a 'funny pattern thingy' and a mobile 'phone which I do not need or want.

freddie64 · 28 Jun 2020 at 18:44

Does this video help?

You haven't put the mounting clips on wrong have you?

GrumpyTWells · 28 Jun 2020 at 20:16

Freddie, Thanks for the video, I have been trawling the web for nearly a week, and, to be honest I think that I will have to make my own stand offs. All it needs is collar to fit over the collar on the fixing plate on the socket, driil out the exixsting threads make the new collar 26mm long. That I hope will solve the problem, however, I will give Artic Cooling a chance to respond to the 'e' mail I sent them earlier today.

ANDARIAL · 29 Jun 2020 at 08:23

@OP pics would help
Also you do not use stand offs with AM4
I just installed the 360 and used
AMD backplate.attach brackets to waterblock,tim and then 4 bolts
That was it all snug

https://support.arctic.ac/index.php?p=lf2-280r2

freddie64 · 29 Jun 2020 at 08:43

Stand offs are for Intel only.

Was this not printed on the packets? Would be handy seeing as no manual is supplied.

GrumpyTWells · 29 Jun 2020 at 10:43

Andarial, Many thanks for your response, the link you provided does virtually nothing.
If the standoffs are for Intel use only then why are they supplied for AMD 4 and illustrated as such in the contents sheet that comes with the box?
It would appear that there are several versions on the mounting methods used and Artic Cooling can't be bothered to keep their documentation up to date.
According to the illustration I have seen the block is secured to the mounting plate by 4 thumb nuts which are screwed down onto the 4 shorter stand offs.

ANDARIAL · 29 Jun 2020 at 10:50

Click on my link then choose AMD socket then prep or instal etc
Clear as day

BUT you DO NOT need/use standoffs for AMD4
refer to what i posted above

GrumpyTWells · 29 Jun 2020 at 11:00

Andarial day is not clear round here. Please read my response at 10.43am. The kit I have uses a totally different mounting to yours which I thought was obvious. If stand off are not needed for AMD then why do Artic Cooling supply them?

ANDARIAL · 29 Jun 2020 at 11:29

mmmm Pics of what you got would be helpful
Could you have a `faulty`wrong bag of bits i wonder?

GrumpyTWells · 29 Jun 2020 at 11:45

Hi Andarial I hve decided to bin it and re-install my Corsair H 115

ANDARIAL · 29 Jun 2020 at 11:52

GrumpyTWells said:
Hi Andarial I hve decided to bin it and re-install my Corsair H 115

Pity Am now really curious on why it would not fit

freddie64 · 29 Jun 2020 at 11:55

Just watched a unboxing video and seen all the screws and standoffs are just in one bag. Would have been better keeping AMD and Intel separate.

You say "According to the illustration I have seen the block is secured to the mounting plate by 4 thumb nuts which are screwed down onto the 4 shorter stand offs".

On the video it does show what looks like standoffs but they are part of the AMD backplate.

As Andarial said, post some Pics of what have.

GrumpyTWells · 29 Jun 2020 at 16:01

Freddie, what you think are stand offs are actually the lugs which locate the backplate on the MB. They are 5mm tall and the inside is tapped to accept the screws which hold brackets on which are moulded the lugs which hold the AMD heatsink. When I look at the threads on the backplate they appear to be of a coarser pitch than those on the Artiic Cooler. I can see no point in posting pics because as I said earlier I have exactly what is seen on the kit contents sheet. I will try Overclockers Technical Support, but, it is very difficult as I have been hanging on for ages. I have just been cut off after ¼ hour hanging on., not impressed at all

GrumpyTWells · 29 Jun 2020 at 16:58

I have had a quick and not very scientific measure of what is required to replace the Artic Cooling supplied stand offs. Material any alloy or hard plastic, I must have something suitable in the workshop. Height 15mm, OD 8mm, ID 6mm. Secured with either Allen bolt from top using existing thread in back plate lugs, or drilling out thread in back plate lugs and using Allen bolt from bottom through MB and securing with the supplied thumb nuts.

freddie64 · 30 Jun 2020 at 07:26

freddie64 said:
On the video it does show what looks like standoffs but they are part of the AMD backplate.

GrumpyTWells said:
Freddie, what you think are stand offs are actually the lugs which locate the backplate on the MB. They are 5mm tall and the inside is tapped to accept the screws which hold brackets on which are moulded the lugs which hold the AMD heatsink. When I look at the threads on the backplate they appear to be of a coarser pitch than those on the Artiic Cooler.

I was pointing out that they are not standoffs.

Have you tried to see if the screws fit the backplate lugs?

GrumpyTWells · 30 Jun 2020 at 08:27

Sorry Freddie, I miss read your post. I have tried the standoffs on the backplate [they are threaded both ends] and on inspection the threads on the standoffs appear to be finer than the threads on the backplate. I have been advised that I may have redress as the cooler appears to be not fit for purpose.

ANDARIAL · 30 Jun 2020 at 08:34

Why do you keep on about standoffs?
We have told you a few times that A4 does not use standoffs
No offence m8 but you do not seem willing to listen to what we are telling you and you will not even post pics or video of the bits/or your attempts to fit it
Best of luck

GrumpyTWells · 30 Jun 2020 at 08:41

Andarial, I suggest that you nind your own business if you can't understand that the standoffs are suipplies by Artic Cooling in two varieties, one fpor Intel and one for AMD. So please keep youur nose out of it