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- 24 Sep 2020
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- 319
Sorry if it the wrong thread. But who's the best person to contact regarding a b-grade item i received today that is missing a part that means i cant use it
Its a B-Grade version of this - https://www.overclockers.co.uk/ek-w...FtHXm6qtJdUVBvUYOqR5jxl3mYYqTRxMaAmfYEALw_wcB
Its missing the pipe that you need when using the top as an inlet.
If you contact support they can send you that part for free. It looks like it does include a pipe with the original box.
If you contact support they can send you that part for free. It looks like it does include a pipe with the original box.
Out of interest how are the prices listed worked out? a lot of the items now appear very over priced they can even be the same if not more then the new retail prices.
The prices could be from old stock meaning that the RRP is higher. We may have paid more for the original item before any price drops. As we don't always check pricing on B-Grade some pricing maybe the same as new price or above. We try to adjust as often as possible but this is why we open up offers.
Hi,
This is still going. Happy for you to email me on other products and I will ask the relevant person. Customer service is also the other option.
Hi Robbie,
Dropped you a question and and offer on Sunday, have you had chance to look at it please?
Cheers
Ranger