Bad meetings at work

AmDaMan

AmDaMan

AmDaMan

Soldato
Joined
18 Oct 2002
Posts
4,023
Location
Wellington, NZ
Anyone had one recently?

I'm contracting around NZ at the moment, theres a clear distinction in the workplace compared to the UK around ITIL and process.

So for the purposes of reporting we had some requirements..

Pretty simple we thought - we wanted some CI's adding into the CMDB (services).. As the current SD have been told to log against a 'default' CI... good one. Anyway, the SD manager here is fairly new but has a solid understanding. Once the meeting was underway it was clear that the 'admins' had been let loose on the CMDB is the past and it had evolved into something horrible.

No SDM's were in the meeting to help us out so we battled for a bit. Basically the way the admins wanted to do it was to create a 'changed password' CI and have the service in the resolution area. As they believe changing a password is a service.. They were concerned about the request area drop down box being too long but were willing to flood the CMDB with rubbish, meaningless CI's. Eventually I gave up and let them have it.

I put the usualy arguments across - relationships, ownerships, service catalogue alignment (don't have one) etc and i was met with ridiculous arguments from 3 close knit admins.

Can anyone tell me why a change password CI is ridiculous or am I going mad?

Has anyone else been in horrible meetings?
 
I hate you, i actually understood what you were talking about.

password CI is rubbish because it's not a phycial item, CMDB is best used for hardware
 
It can be an IT Service as well, one you'd expect to see in a service catalogue. They are trying to say that it's a service though.. I just piped down at that point and let them take over. Hopefully someone a bit higher up the tree is on the same page and will sort it out.:p
 
I still don't know what any of the technical stuff in your OP means AmDaMan but you need to get one or more people along to these meetings who can pull it in your favour because - and I realise this might be out of context - giving up and letting them have it is not a solution that you should then moan about.
 
At least your bad meetings are with coworkers. Bad meetings with clients, now they're a kicker.

Also, I didn't understand any of your acronyms beyond NZ and UK...
 
Any meetings would be nice. we're about to launch a massive product in the UK online gambling market and NOTHING is being done.

We're middle management but we're left out of every meeting, asking for information and getting nothing, people below us working on the product are having meetings and being told by the people above me (that have never done a launch before and we have).

The people below my tier are asking us questions that we can't answer because we just don't have the info. We're asking and asking for it but you get nothing.

Mickey Mouse company with **** managers and even worse communication skills. They ignore experience and prefer basing all decisions on opinion instead of fact, oh, and it seems being a hot female helps as that now what 80% of our staff are even if you're useless at the job :(

/rant
 
AHarvey said:
Any meetings would be nice. we're about to launch a massive product in the UK online gambling market and NOTHING is being done.

We're middle management but we're left out of every meeting, asking for information and getting nothing, people below us working on the product are having meetings and being told by the people above me (that have never done a launch before and we have).

The people below my tier are asking us questions that we can't answer because we just don't have the info. We're asking and asking for it but you get nothing.

Mickey Mouse company with **** managers and even worse communication skills. They ignore experience and prefer basing all decisions on opinion instead of fact, oh, and it seems being a hot female helps as that now what 80% of our staff are even if you're useless at the job :(

/rant
Click to expand...

Can I make the obvious joke about this being a terrible gamble?

Why not? :mad:
 
Your post reads like the meetings of my nightmares! lots of people talking in acronyms about something none of them fully understand all trying to resolve a really simple issue. Wasting time money and energy on something that shouldn't even require a meeting in the first place!
 
Password change I'd categorize as a service request. It's not an incident that you can investigate the cause of, or issue, it's a known service that is provided, which has a set process to action.
 
[FnG]magnolia;23621816 said:
Are you in Sales?
Click to expand...

Client is an umbrella term. In software development it usually equates to the contracting firm that you're developing the product for. It can mean more or less though as like what you've seen with the OP, communication is always a problem in IT as everyone prefers to sound fancy rather than maintaining simple and effect communication.
 
[FnG]magnolia;23621924 said:
Please tell me that you have unironically said this in a meeting. It's such a delicious line.
Click to expand...

I haven't quite mustered up the self-esteem to use it on a client, but I have tried it very unsuccessfully on a lady who asked me what I sold.
 
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