Bank error in your favour, collect £... ?

Em3bbs said:
He also tried to cancel my phone number, but I'd already been kindly given the PAC code by HR and ported out to my own tariff as it was allowed which made him even more livid when I told him to stop hassling me on my personal number. The weird thing is, after I'd left he was all pally pally whenever I went to other ex colleagues leaving drinks (it was a big company) - I think because he wanted a job at the place I'd left for and it was just jealousy in the first place that caused him to turn.
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Am I understanding this correctly? You had your personal mobile number on a Work phone contract? :confused:

How did such an arrangement come about?
 
Had one to do with a loan repayment, how the error happened was somewhat complex but it comes down to this:

TLDR:

Put a 5k overpayment into a loan, they took £10k off the account instead.
 
Chuk_Chuk said:
Am I understanding this correctly? You had your personal mobile number on a Work phone contract? :confused:

How did such an arrangement come about?
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Not exactly. I moved to the UK after some years away and got a job at this company, part of the perks was a free phone (top of the range Nokia when I first joined!). So I didn't bother getting a personal phone and just used that number, and they had a policy in place that you could take your number with you if you wanted if you ever left.
 
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Had it happen after using the machine to pay in a cheque. Got a phone call about 25 minutes after doing it from HSBC. Apparently the person who used it after me forgot to include their paying in slip, so their cheque got credited to my account. The call was just asking my permission to fix the mistake and double-check which cheque was mine.

No idea what would have happened if I'd said no !
 
Paid approximately £1300 credit card bill using a ATM at my bank. The payment never reached my credit card company.
Went to the bank to complain they looked at their records and found that day and time the system went down and payments failed.
They refunded the money back into my account and sent me a hamper as I complained that it was going to affect my credit record for failing to make a payment.
About 2 months later the missing money went into my credit card account.
 
Bought a cot bed from Mothercare for my first born. £300+. Paid on CC. The bed never appeared on my CC statement :cool:
 
Back in the late 80s I walked into a local branch to close a Lloyds account that was initially opened when the bank sent staff to our school to teach us about money management. I told the cashier I'd like to close the account, which only had IIRC £117 and a few pence in there. She started to count the notes out and, much to my amusement, as she got to the hundred mark she just kept on going. Eventually she handed me £1117 and even told me to be careful when walking around with that amount of money in my pocket.
 
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3 course meal for 4 at some Mexican restaurant. Paid with debit card, got a receipt and everything but never appeared on my account. Think the bill was £180 including drinks
 
I once got made redundant for upsetting someone very senior. Took the pay off that included my full bonus for the year.

7 months later, as a result of the thing happening that I had identified that upset the senior person, I got my full bonus again despite having left the company. I kept it.

Edit: not in my favour but back when Chip and Pin were introduced, I identified an issue with the way fees were calculated by VISA and Mastercard, I ended up claiming back several million pounds for the company which came in cheques from the various banks involved. Maybe a year after I left I got a phone call asking me where the cheques were, I never did find out if they cashed them.
 
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Both of these in 2019.

A random £500 in my account. Never claimed back.

My solicitor did their sums wrong on a house sale and I ended up £27.5k up. I bought a kitchen with it. 18 months later his accountant traced his error back to me. I got away with paying back £1k/month interest free.
 
john_smith said:
Both of these in 2019.

A random £500 in my account. Never claimed back.

My solicitor did their sums wrong on a house sale and I ended up £27.5k up. I bought a kitchen with it. 18 months later his accountant traced his error back to me. I got away with paying back £1k/month interest free.
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Ouch
 
potatolord said:
I left a job and they accidentally paid me an extra month. I got a letter asking for it back, but they never followed up.

It turned out the accounts guy was robbing them blind(former colleague told me), and also not doing his job properly.

I think my overpayment got lost in the xxxx storm.
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It's often not worth it for small amounts. The company have to except any reasonable offer to pay back the debt normally, which can be £1 per month or something daft. Or certainly that was the case a few years back.
 
kaiowas said:
A couple of years after buying our first house we got a letter through from the mortgage company explaining that they had made some kind of omission in the terms of the mortgage which meant that they had to refund us all of the interest we had paid to date. It went against the balance so can’t remember the amount involved now as we never actually saw the money.
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Similar, but with a personal loan from Nationwide, something about them not being able to calculate interest properly between a certain time period so they waived the interest from that period, meant the loan finished a couple of months early, which was nice.
 
When i moved into my house we bought all the kitchen goods from currys, american style fridge freezer, a washing machine, air fryer and some other random bits

They never took the money. Has been 5 years ish now.
 
Similar from Currys. I had two TVs for the price of one. They delivered the 1st and it was clearly one that had previously been returned, packaging opened etc. So I asked for a new one. They delivered it and never took the original back. This was in 2010.
 
Just before GTA5 came out I bought an xbox 360 (Elite? the black one), coming from a watercooled PC I couldn't stand the noise and bought a PS3 instead, which was much quieter.
I sold the xbox through a friend at work (was either ebay or some sketchier online market, the guy was way into crypto long before I was!), the guy who bought it paid him then when I asked for his address he said he had to go back to Kenya for some family emergency and would let me know where to send it, I kept it boxed up and ready to go for around 6 months but the friend never heard from him again.

On the flip side, the DWP submitted a p60 for me during a year in which I never signed on, saying they'd payed me almost £2k (never had a penny from them in that tax year), so I paid several hundred in income tax on money I never received :rolleyes: DWP said if I got a p60 then I must have received the money, HMRC said that the DWP don't make mistakes.....
 
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Ooh I sent a camera lens back for a repair. I got a repair.. And a refund!

I kept the cash (1.2k) as cash for a few years. Once I moved address and had changed bank I assumed it was mine.

Never heard a thing back.

I'll add I did feel guilty. But not guilty enough! :o
 
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NoobCannon said:
When i moved into my house we bought all the kitchen goods from currys, american style fridge freezer, a washing machine, air fryer and some other random bits

They never took the money. Has been 5 years ish now.
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How is that even possible! Sounds like some serious cash!
 
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