Blue recovery screen (Error: 0xc000000e) when installing Win10

gizmo1990

gizmo1990

gizmo1990

Associate
Joined
1 Aug 2003
Posts
834
I'm trying to install an SSD into an old Shuttle PC and have run into an odd problem installing Win10.

I've created a Win10 install USB drive and set the bios to boot first via USB, yet when I continue I just get a blue screen saying,
A required device isn't connected or can't be accessed. Error code: 0xc000000e

I can't understand what would be causing this. Does anyone have any idea what the problem could be?

Any help greatly appreciated.
 
Do you already have another windows installed in that ssd? or at what stage are you getting this error, to me it seems like its trying to boot from the ssd with corrupted windows install maybe.

If there is no other windows installation in that ssd and you are getting this during initial windows 10 setup then double check your usb installation in another system or do create the usb again to make sure it is working fine or do a memtest to rule out memory issues.
 
Last edited:
Thank for the reply BaroUK2. Yep there's an old win7 install on the SSD. Surely though it that wouldn't matter since it should be booting from the USB drive first?
 
Make sure it is booting from usb drive and if you are still getting the error, re-create the Win10 install USB drive.

You get this error mostly because Windows cannot find the system files used for booting. So either your usb setup is corrupted or its booting from another drive.

Try this, for testing purposes disconnect your ssd and just boot from usb and see if it goes further.
 
Thanks for that @BaroUK2. I think I may have found the issue. My Bios (it is an old mobo) has the following USB boot options, USB-FDD, USB-ZIP or USB-CDROM. I'd naturally set it to FDD thinking that that would still check my usb drive. However I don't think that's the case and therefore it's just ignoring it as you say.
 
if you go into your bios > drive information page it should state what your usb is connected as. if you cant see it then just try all settings, i believe usb-zip should work not sure how old your motherboard is.
 
Thanks again @BaroUK2. Yeah I tried all the USB combinations and none worked unfortunately. I ended up shelling out for some blank DVD-R discs so I could burn an ISO of Win 10 and install that way. Worked perfectly. Now I just gotta work out how I can get the old Realtek audio controller to play nicely with Win10!
 
You must log in or register to reply here.
Back
Top Bottom