It asks to use contacts/music and that was it. The connection is there on my phone "Stream music" or whatever it says, it is also detected by the car.. but as mentioned, quality is appalling.When you pair the device i'm sure it asks or there are some settings for phone and/or media on the HTC?
Check in the BT settings for the connection to the car on your phone.
Interesting, thanks for the link. I had a call earlier from the dealership and I mentioned this, he said he would look into it.The bluetooth fitted as standard on the new polos is terrible quality. It is possible to fit the proper bluetooth module found on the golf etc if you have one of the colour screened stereos. Theres more info on the bluetooth in your polo HERE (Uk polos forum)