Boot problems

NightmareXX

NightmareXX

NightmareXX

Associate
Joined
12 Aug 2005
Posts
1,025
Location
Team 10
I've just had a very upset girlfriend on the phone and after doing everything I could, the problem still existed so I'm appealing to OcUK to give any help you can.

The system is an Acer 6920G laptop, just over a year old so out of warranty.

A few days ago, she had a disk consistency check on boot which found an error but was fixed with chkdsk without any problems. I thought nothing of this until she just phoned me when she got in from work.

When she turns her laptop on, it POSTs fine and gets to the Vista loading bar but stays on it. She left it for 15 minutes and it was still on it and when I asked her to check the HDD light, she said it was off. It could briefly come on every 30 seconds but then stay off. Leaving it on this screen didn't appear to solve anything so she turned it off by holding down the power button (my advice).

After turning it back on she was presented with the diagnostic startup thingy which she ran and it found an error with something (can't remember what) which it looked like it fixed. When restarted, the problem still existed.

I then told her to press F8 on boot and enter safe mode. However, all the files were loading fine except when it got to crcdisk.sys and it then appeared to freeze. I told her this was normal as even mine did that but 2 minutes later with it still showing that, I'm not so sure.

tl;dr
Vista hangs on loading screen with the bar going across
Can't enter safemode, laptop freezes after chkdisk.sys
She doesn't have a recovery disk :mad:

Halp!
 
Just doing a search around for crcdisk.sys finds a lot of people with boot issues. Many people are saying it was after they installed SP1 on Vista, lots of people are saying that there hard drives were failing. A pretty common element was the fact that most seemed to have an HP or Dell laptop. One person was saying that if they disabled their wireless card in the BIOS, this would allow it to boot up fine, however they still had issues with a fresh install of their OS, so that one looked to be a hardware issue.

One thing that you can try is a Bart PE environment. This is a "pre-boot" environment that allows you to get to files in Windows (and all of your personal files if you want to back them up - just be sure to plug in your USB stick/hard drive before it boots as I have found it won't always pick it up otherwise).

There are some people that have made up a boot CD that uses the Bart PE with loads of add-ons such as antivirus, spyware check etc... might be worth giving this a go as this could allow you to maybe run another disk check and or just replace the file with one that you have in case that is corrupt. It may of course be the file after that and maybe the crc file has already loaded, and it's freezing on the next file?

Bart PE:
http://www.nu2.nu/pebuilder/

Ulimate Boot CD:
http://www.ultimatebootcd.com/
 
If there's anything important which doesn't have backups then it's time to save those before doing anything which will write something to HDD.



SHARKTICUS said:
One thing that you can try is a Bart PE environment. This is a "pre-boot" environment that allows you to get to files in Windows
Click to expand...
Linux live CDs are easier way because they don't need any building/compiling ceremonies, just direct burning of CD image file.
 
Thanks for all your input, I'll keep it all in mind.

We managed to get in to the Acer eRecovery thingy from boot and restored Vista from there. So far so good and it's all working as it was before :)
 
You must log in or register to reply here.
Back
Top Bottom