BRSK

[R.C.Anderson]

I've been with BRSK for a few months now & using a UDM-SE as my router, but I keep getting packet drop warning from my UDM. This seems to coincide mainly when there is large sustained data transfers, but I'm unsure if this is because of the load, or just because there's more packets that risk getting dropped.

Has anyone had similar & got any ideas on a solution before I try contacting BRSK (I'm conerned they'll probably just say to try their router & it won't detect it even if it's happening, so they won't help)?

 

[Journey]

I've been with BRSK for a few months now & using a UDM-SE as my router, but I keep getting packet drop warning from my UDM. This seems to coincide mainly when there is large sustained data transfers, but I'm unsure if this is because of the load, or just because there's more packets that risk getting dropped.

Has anyone had similar & got any ideas on a solution before I try contacting BRSK (I'm conerned they'll probably just say to try their router & it won't detect it even if it's happening, so they won't help)?

What sort of size transfers are you talking? I've not seen any packet loss/drop issues on my connection, even with large video files or game downloads etc. Any other data to go on, time of day, port, VPN, anything that might contribute to it?

 

[SpudMaster]

BRSK is now £75 a referral, I wonder if you could start a new account and waggle another referral haha. The 2gig service is currently £35 a month as well, so you'd get double speed for the same £.

You refer people as many time as you like, no need for a new account. I've made about £300 refering friends and family. Not bad when 900mbsp only cost me £540 for 2 years. Brough it down to about £240

Annoying just referred my mum before the vouchers when back up to £75

 

[R.C.Anderson]

What sort of size transfers are you talking? I've not seen any packet loss/drop issues on my connection, even with large video files or game downloads etc. Any other data to go on, time of day, port, VPN, anything that might contribute to it?

It's multiple torrents through a VPN. Normally at ~300-500Mb/s. It seems to happen randomly & doesn't seem to be effected by how long I've been downloading, sometimes it can happen every few mins, sometimes it can be a couple hours between it happening.

 

[Mr Oxide]

It's multiple torrents through a VPN. Normally at ~300-500Mb/s. It seems to happen randomly & doesn't seem to be effected by how long I've been downloading, sometimes it can happen every few mins, sometimes it can be a couple hours between it happening.

The data could be corrupted, thus getting dropped and re-downloaded.

 

[GregI]

It's multiple torrents through a VPN. Normally at ~300-500Mb/s. It seems to happen randomly & doesn't seem to be effected by how long I've been downloading, sometimes it can happen every few mins, sometimes it can be a couple hours between it happening.

Pretty sure that's how torrents work. If you download at that speed and have not limited your connections and popular torrent, you likely have 50+ connections all simultaneously grabbing similar pieces. It's almost guaranteed especially if the torrent is small/has low piece size count. When you have collisions, the packets ofcourse get dropped and discarded. This is why torrent programs like Qbittorrent have a wasted section.

For example I downloaded a 3.5GB file last night of a highly congested torrent just released (500 peers+). Limited connections to 16 on a ~120Mbps line for SQM purposes. In 5 minutes I had wasted/dropped 2.5 MiB. That's about 2.6 million bytes and if we factor in a typical packet is 1,500 bytes (obviously less but general ballpark) that means about 1,700+ packets got dropped. You can see why the UDM thinks that is concerning when it's just actually normal behaviour. If I didn't limit connections likely would have been 3-4 MiB if not more. In reality the piece size was set at 2.0 MiB so basically all that happened is I simulataneously downloaded the same 1 piece from 2-3 people. Sometihng of note: You also have no control over the quality of the connection of someone sending you that piece so probably what happened is that piece got sent, the hash was checked and then the program said "this is bad try someone else" and then wasted data happened.

Now if this packet drop behavior happens during normal usage when NOT using torrents or VPN (even maxing out the bandwidth) then you have a problem. Another factor not even discussed is the reliability of the VPN.

 

[R.C.Anderson]

Thanks for the input both.

Would this still be the case through the VPN? Would the packet (because it's encapsulated in the VPN) get through the router fine, it's just when it gets to the VPN client/download client that the "waste" occurs?

I'm getting flags through the UDM-SE built in connection monitoring, which used packet loss to external servers (9.9.9.9 & 1.1.1.1 in my case), outside of the VPN to determine if the connection is down.

 

[Mr Oxide]

Can anybody see the upgrade path in their user account and location? I swear I seen it during black Friday sales. It doesn't seem to be there now.

I'm hoping they aren't hiding it on my account as kinda looking at taking 900/900 at £25 or £35 for 2/2 and extending contract. I'm still annoyed at data breach.. but

I'm trying not to jump the gun here.

 

[Rabtech]

Weirdly today my ping went down today from 13ms to 9ms. I monitor my home connection via Zabbix on a VPS, pings to google and the bbc confirm it. BRSK must have done some optimisation/routing upgrades today in my area.