Permabanned
- Joined
- 11 Feb 2011
- Posts
- 2,136
I had a land line only contract with BT and they went and transferred it to Sky without my knowledge or consent, thus disabling my Internet for a month.
I wrote them a letter of complain etc and all they said was, 'I know you're annoyed but we sent you a letter about the transfer'
I never got this letter. At first they said it was sent on the 27/03 and later in the letter they said 12/03.
Surely they need some sort of feedback from the client before making any changes to their contract??
I wrote them a letter of complain etc and all they said was, 'I know you're annoyed but we sent you a letter about the transfer'
I never got this letter. At first they said it was sent on the 27/03 and later in the letter they said 12/03.
Surely they need some sort of feedback from the client before making any changes to their contract??
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