BT Infinity & FTTx Discussion

Glacius

Glacius

Glacius

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6 Dec 2013
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500
Hmmm just curious but I really want to look into FTTP and I used a link provided previously and this was the result:

0OwDykL.png

Does this mean I can or can't get FTTP and if so does anyone have any idea how I actually go about ordering this lol as I tried to contact BT before and the person I spoke to was well let's just say didn't know what I was talking about.

Cheers in advance.
 

MissChief

MissChief

MissChief

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17 Jul 2010
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25,922
Because it's 'on demand' it means that you'll be within a certain distance of a Fibre node and they could run a feed from it to your house. Usually at your expense. If it's more than a few dozen metres this could potentially cost hundreds if not thousands of pounds. Try calling Zen and ask them about it as they'll likely be more able to answer your questions than some BT sales person who's knowledge extends to the training they've had on putting sales through the system. Andrews & Arnold are another FTTP option, but not cheap.
 

dhill

dhill

dhill

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1 Sep 2004
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1,605
Location
Northants
KIA said:
Can you post the modem stats?

BTW, your phone number is showing.
Click to expand...

Line stats as requested from the Home Hub 5;

3. Firmware version: Software version 4.7.5.1.83.8.204.1.11 (Type A) Last updated 14/06/16
4. Board version: BT Hub 5A
5. DSL uptime: 1 days, 17:24:39
6. Data rate: 14074 / 38033
7. Maximum data rate: 14074 / 38258
8. Noise margin: 5.9 / 6.6
9. Line attenuation: 16.9 / 14.2
10. Signal attenuation: 17.0 / 13.1
 

AtreuS

AtreuS

AtreuS

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Joined
13 Feb 2004
Posts
5,241
Location
Sealed in my Sarcophagus.
MissChief said:
Because it's 'on demand' it means that you'll be within a certain distance of a Fibre node and they could run a feed from it to your house. Usually at your expense. If it's more than a few dozen metres this could potentially cost hundreds if not thousands of pounds. Try calling Zen and ask them about it as they'll likely be more able to answer your questions than some BT sales person who's knowledge extends to the training they've had on putting sales through the system. Andrews & Arnold are another FTTP option, but not cheap.
Click to expand...

My check shows FTTP as avaliable but when i phoned ZEN they said its not... :rolleyes:
 

UTmaniac

UTmaniac

UTmaniac

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9 Nov 2005
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8,746
Location
Southampton
We have one month to go until our initial Infinity1 deal is up (~£10pcm for broadband, plus 12 month line rental up front for ~£183 IIRC) and we have three days to take up our "personal offer" of...

Inifinty2 Unlimited for £14pcm with a 24 month contract

Which is far better than the £25pcm out Inifinity1 will revert to in a month!

Thing is, we are hoping to move, hopefully before the end of 2016. it looks like we can move without penalty and simply carry the remaining contract with us?

Will we have to pay activation at new house if we move?

Is that £14pcm for the whole 24 month contract?

Not sure what to do right now, given the Topcashback deals for switching suppliers!
 

DragonQ

DragonQ

DragonQ

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13 Jun 2009
Posts
6,847
You usually have to recontract to get free line activation when moving. I guess they might waive that requirement if you've recently recontracted anyway but I wouldn't count on it.
 

POB

POB

POB

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Joined
27 May 2003
Posts
5,948
Location
Its a Small World
I had Plusnet Fibre activated yesterday.

Openreach came and installed a new socket, (no filtered port just as bog standard faceplate)

Connection doesn't work :( Out of sync.

Line tests OK.

They are sending a new router, if not its an engineer visit.


Any VDSL router recommendations as I can get one delivered quicker then they can send one to speed up the process.
 
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