BT Infinity & FTTx Discussion

What was the point of fibre if instead of being so close to the exchange you've now to be so close to the cabinet... That is going to be such a small amount of customers.

And that is why loads of ISP's and those in the know wanted a FTTP/H rollout to begin with. I've spoken to someone getting 9 meg on fibre and happy with that compared to the 0.9 he was getting.
 
Cannot get it. Ever.

If I could get 80mb down and 30up I'd go fttc but I'm about 200metres from cabinet and cross talk is only going to degrade the speeds. You hear about people signing up on 77 sync and a year later down to 55mbs due to cross talk. Bt need to do something with the technology as with virgin rolling out 300 to small work at home people and rumours pointing to 10-1 upload ratio again even Virgin slowest service will be fast then bts fastest widely avalabliable. I think 100 200 and 300 will become the normal offering and the only way bt can compete is on price. Obviously not posting this to cause arguments just how I feel the future will go till Bt roll out gfast offering. I think upload is the only thing keeping people with Bt and even then it has to be close to cabinet speeds. Virgin need to get rid of there traffic management on upload also!
 
......I think upload is the only thing keeping people with Bt

I would love to go back to my previous home's FTTC 75/18Mb instead of my current VM 152/12Mb. Not for the upload (although that's nice to have) but due to the fact the FTTC 75Mb down was consistent and reliable two things that VM fail on for me as peak times are a joke.

I actually have ADSL2 as a backup to VM and some days its 5Mb beats VM on a single connection download!
 
I would love to go back to my previous home's FTTC 75/18Mb instead of my current VM 152/12Mb. Not for the upload (although that's nice to have) but due to the fact the FTTC 75Mb down was consistent and reliable two things that VM fail on for me as peak times are a joke.

I actually have ADSL2 as a backup to VM and some days its 5Mb beats VM on a single connection download!

Including latency for gaming, all that jitter?
 
If I could get 80mb down and 30up I'd go fttc but I'm about 200metres from cabinet and cross talk is only going to degrade the speeds. You hear about people signing up on 77 sync and a year later down to 55mbs due to cross talk. Bt need to do something with the technology as with virgin rolling out 300 to small work at home people and rumours pointing to 10-1 upload ratio again even Virgin slowest service will be fast then bts fastest widely avalabliable. I think 100 200 and 300 will become the normal offering and the only way bt can compete is on price. Obviously not posting this to cause arguments just how I feel the future will go till Bt roll out gfast offering. I think upload is the only thing keeping people with Bt and even then it has to be close to cabinet speeds. Virgin need to get rid of there traffic management on upload also!

The majority of users couldn't give a toss about upload. You'd be lucky to get one in a hundred that asks about upload speeds, it's all about the download these days. That's why Plusnet can offer 40/2 without any huge backlash from users. I upgraded to Fibre from 23/1.2 DSL mainly for the extra upload, but I'm one of very few.
 
New contract negotiated, reduced from 20 a month for infinity 1 to 11.60. Not bad :)

Also a free upgrade from 38 to 52 apparently, which I wasn't aware of. Who would buy the Infinity 2 package now? Seems like it's not much of a difference.

My contract was due to end this Tuesday and they've just sent me an email informing me of the upcoming price increases, and of an offer to renew my Infinity 1 contract for £10 a month (I was paying £12.50).

They also offered Infinity 2 for £17.50, but I can only get 20mb down here.
 
I'm currently on the 38mb package, are they upgrading to 52mb for free?

I just had an email from BT saying they are;

We're increasing the speed of your BT Infinity: At the moment, you're getting a maximum speed of up to 38Mb. We're making that even faster by increasing it to up to 52Mb. You don't need to do anything – we'll simply let you know when it's done.

.. I'd rather stay on 38 and save the extra £1.45 they're charging to be fair :p
 
My contract was due to end this Tuesday and they've just sent me an email informing me of the upcoming price increases, and of an offer to renew my Infinity 1 contract for £10 a month (I was paying £12.50).

They also offered Infinity 2 for £17.50, but I can only get 20mb down here.

I got this offer too.

I'm tempted as my estimate is 64mb, offer ends 07/07/16 it says on the email. Also says I can leave penalty free just need to call within 30 days.

Reckon I might just go for the Infinity 2 package though, £17.50 seems a good deal to me.
 
The majority of users couldn't give a toss about upload. You'd be lucky to get one in a hundred that asks about upload speeds, it's all about the download these days. That's why Plusnet can offer 40/2 without any huge backlash from users. I upgraded to Fibre from 23/1.2 DSL mainly for the extra upload, but I'm one of very few.

I think I'd die if I was stuck with 2Mb upload.
 
I got this offer too.

I'm tempted as my estimate is 64mb, offer ends 07/07/16 it says on the email. Also says I can leave penalty free just need to call within 30 days.

Reckon I might just go for the Infinity 2 package though, £17.50 seems a good deal to me.

Is it really worth the extra for the sake of 12Mbps?
 
I see lots of people not too pleased with a recent price increase, but looking at the current BT offerings I think I can get the new 52Mb net for £30.49/month including line rental (+£57 fees/hub shipping). This compares to £37.50 I'm paying sky for 38Mb fibre. Both of these have unlimited downloads.

So... it seems kinda silly to stick with Sky when BT offer faster for cheaper, even including all their activation costs and so on. Obviously I'll try Sky's retentions first to see if they can drop the costs to keep me on, but for current BT customers, is there anything worrying I should know about being with them? I'm having a little trouble finding recent info on things like traffic management/shaping, throttling and so on. They've stopped all that stuff now, right?

Thanks!
 
My parents exchange and cabinet have been FTTC enabled since late January 2016. Their fibre service went live on the 1st Feb and they seemed to hold a fairly stable sync of 40-45Mb down and 9Mb up. We've had three engineers out since the service went live:

1st: We were predicted sync of 65-80Mb, yet we were getting 40-45Mb. The engineer said the estimate we were given by Sky was inaccurate, the cabinet is too far away.

2nd: Mid-April we lost dial tone on the house phone and the sync speed dropped to low 20s. Engineer visited and found an external fault. Sync speed started at 44Mb but then stabilised to 39Mbit.

3rd: Since the 2nd visit the sync speed frequently drops to very low speeds; yesterday the Sky Hub was reporting 18Mbit down and 442Kbit up!! I phoned Sky support who said their checks reported a fault somewhere external and it should be fixed within 5 days by OR.

I'm beginning to question the longevity of all the work OR are doing. Am I asking too much to have the line changed? I have no idea how old the existing copper line is, nor how long it actually is; based on where the cabinet is I'm guesstimating 1Km. It all appears to be above ground on poles.
 
Obviously I'll try Sky's retentions first to see if they can drop the costs to keep me on, but for current BT customers, is there anything worrying I should know about being with them? I'm having a little trouble finding recent info on things like traffic management/shaping, throttling and so on. They've stopped all that stuff now, right?

Thanks!

All stopped, even the odd torrent I download will generally max out the connection.
 
My parents exchange and cabinet have been FTTC enabled since late January 2016. Their fibre service went live on the 1st Feb and they seemed to hold a fairly stable sync of 40-45Mb down and 9Mb up. We've had three engineers out since the service went live:

1st: We were predicted sync of 65-80Mb, yet we were getting 40-45Mb. The engineer said the estimate we were given by Sky was inaccurate, the cabinet is too far away.

2nd: Mid-April we lost dial tone on the house phone and the sync speed dropped to low 20s. Engineer visited and found an external fault. Sync speed started at 44Mb but then stabilised to 39Mbit.

3rd: Since the 2nd visit the sync speed frequently drops to very low speeds; yesterday the Sky Hub was reporting 18Mbit down and 442Kbit up!! I phoned Sky support who said their checks reported a fault somewhere external and it should be fixed within 5 days by OR.


I'm beginning to question the longevity of all the work OR are doing. Am I asking too much to have the line changed? I have no idea how old the existing copper line is, nor how long it actually is; based on where the cabinet is I'm guesstimating 1Km. It all appears to be above ground on poles.

You have no idea how bad BT is. I had a serious fault with no pairs left but they kept on carrying out dodgy repairs that lasted several days and the joints collapsed. It was so bad they said they swapped the pair with another household in the village. It took just over 3 months to sort it with up to 14 or so engineer visits. One time it was so bad the broadband and the phone was dead. Must have been 2 weeks I had no service at all. BT kept stalling, it is what they do best.
 
Is it really worth the extra for the sake of 12Mbps?

For me i'd say so. Everyone's case is different of course.

I download a lot from say playstation store etc too so it's not like i'm not using it. 30gb-50gb downloads on a regular occurrence.

Plus i'm not the only one using it either. So the extra speed comes is very handy and has done already.

So far so good, went through smoothly and everything seems much more snappier.
 
I just renewed my contract with infinity 1 unlimited, BT sent me an offer as my years offer was almost up.

BT reduced the price to £10 a month and upped the speed to the 52 meg that new customers get and the 100 gig of cloud storage for what thats worth!

I did that on Sunday last (2 days ago) and its been updated today. I am getting about 51.something on some of the speed test servers one of the test servers for some reason bounces at about 160 meg !! i asume thats a bug.
 
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