Cannot browse web pages

tep1981 · 27 Apr 2016 at 14:30

I have a Windows XP machine which was riddled with viruses and malware, the infection has been cleaned but now I cannot access the internet (on board ethernet)

The machine is setup with DHCP, an IP address has been allocated, it also has the correct gateway and DNS settings

Strangely I can still connect to a shared network drive and connect remotely through VNC

Connection through a USB ethernet adaptor works just fine

I've tried the Winsock XP fix with no success, anything else i can try?

varkanoid · 27 Apr 2016 at 14:34

Have you looked in control panel/internet options/advanced/LAN settings to see if it has set a proxy ? Should be on automatic.

tep1981 · 27 Apr 2016 at 15:44

All the settings are on automatic, I've also tried updating the network driver and BIOS

HazardO · 27 Apr 2016 at 15:57

Personally, I'd do a re-format and OS reinstall. The viruses and malware may have done quite a lot of damage.

Can you access a web page via the ip address?

e.g. http://185.103.4.11/index.php

If you can, but not by name your malware has done nasty things to your DNS resolution. This could be on your machine, or it could be your router is hacked (unlikely if other machines connected to the router still work normally).

mistersprinkles · 27 Apr 2016 at 16:52

You seem to be fairly knowledgeable about networking, which tells me you are PC savvy, which begs the question-- why the hell are you using XP? That OS has had no updates for TWO YEARS. Do you know how dangerous that is?

Get yourself a refurb win 7 key online for $ 45 USD and stop exposing yourself to threats like this. XP is EOL. No drivers, no nothing. Dead. Done.

Sasahara · 27 Apr 2016 at 22:10

Create a new user, log in to it and try from there.

tep1981 · 28 Apr 2016 at 12:38

Sasahara said:
Create a new user, log in to it and try from there.

Tried that, also tried in safe mode with networking :mad:

TWiNKLeT0Es · 28 Apr 2016 at 13:38

Have you tried uninstalling the adapter via device manager and rebooting?

Vipernet · 28 Apr 2016 at 14:59

Tried typing netsh int ip reset into the command prompt?

joeyjojo · 28 Apr 2016 at 15:39

Put Linux on it.

Stealthploit · 28 Apr 2016 at 18:38

its probly a driver issue

tep1981 · 28 Apr 2016 at 22:35

Even tried complete internet repair with no luck, guess I just need to use my USB Ethernet

KIA · 29 Apr 2016 at 17:18

HazardO said:
Can you access a web page via the ip address?

e.g. http://185.103.4.11/index.php

OP?

Deleted member 77746 · 29 Apr 2016 at 17:19

Start > Run > Type CMD > Hit Enter > give us a screenshot of the settings here. There is a possible chance you still have stuff lurking and a backup and format MIGHT be the only way.

Orcvader · 30 Apr 2016 at 11:31

HazardO said:
Personally, I'd do a re-format and OS reinstall. The viruses and malware may have done quite a lot of damage.

Can you access a web page via the ip address?

e.g. http://185.103.4.11/index.php

If you can, but not by name your malware has done nasty things to your DNS resolution. This could be on your machine, or it could be your router is hacked (unlikely if other machines connected to the router still work normally).

If this works, then I would highly suggest checking the host file in C:\Windows\System32\drivers\etc as well.