Can't connect with Netbook

FlashGameMaker · 13 May 2010 at 18:49

I bought a netbook some months ago, and it connected to the net fine (Tiscali, or is it TalkTalk now, btw), and then about 3 weeks ago it just stopped connecting.

This was around the same time that another computer I have (which also uses wireless) was having issues connecting to the router, but I sorted that by setting up a passphrase and then putting in a 64 bit code, and that now connects.

The netbook though doesn't seem to connect now. It finds the router no problem, and then I click on it to connect, it says connecting for ages, then a pop up appears saying "connected", but in the previous window it says "not connected", and when I tried to connect to a webpage it msn messenger it won't connect. When I do the trouble shooter thing with msn messenger, it says "Your gateway appears to be offline".

I've gone into the advance settings for the Tiscali connection on the netbook, and it's setup as WEP and Open, and I've put in the 64 bit key, as with the other computer, but it doesn't seem to work.

SupermotoMX · 14 May 2010 at 14:00

maybe the netbooks card cant handle 64bit keys?

FlashGameMaker · 14 May 2010 at 15:37

SupermotoMX said:
maybe the netbooks card cant handle 64bit keys?

Hmm not sure, it has a input box in the advance settings to put in a key, so I presume it can, but I don't know how this stuff works anyway. If that is a problem is there any way around that?

edscdk · 14 May 2010 at 15:45

frequently wireless will connect with the wrong key, but obviously it's not really connected properly and wont work,

you have probably typed the wrong key or set the wrong encryption.

1) use a wired cable to connect to the router,
2) change the SSID to 123456789
3) reset the wep key to 64bit and retype the key using only numbers
4) connect again to the wireless, this time it will re-detect the security and ask you for the key, type the key in (remember its case sensitive if you used letters)

it will now work, there is a small chance it will time out, if it does

1) turn the router off and back on, confirm the wep setting have not changed using the cable
2) power the laptop off and back on.

if you cannot connect to the router with a wired cable your firewall has messed up remove it...

edscdk · 14 May 2010 at 15:47

if the wireless thinks its connected and tried to get an IP but fails its probably a firewall.. (not always)..

did oyu ever have norton, mccrappy or bull guard installed? they are usually the ones that mess this up... norton and mcrappy have uninstall utils you can download from their web sites...

edscdk · 14 May 2010 at 15:50

reading more of what happened, you have probably picked the wrong encryption, if you can work out how to do it delete the wireless network from the list on ones your machine knows, it will re-detect the encryption etc and should work.. (if its xp its on the wireless tab on the properties of the adapter)

you say WEP then say Passphrase, on most routers wep does not have a passphrase, wpa/wpa2 do...

alex24 · 14 May 2010 at 15:52

Is there MAC filtering on the router?

FlashGameMaker · 17 May 2010 at 18:30

edscdk said:
reading more of what happened, you have probably picked the wrong encryption, if you can work out how to do it delete the wireless network from the list on ones your machine knows, it will re-detect the encryption etc and should work.. (if its xp its on the wireless tab on the properties of the adapter)

you say WEP then say Passphrase, on most routers wep does not have a passphrase, wpa/wpa2 do...

Deleted it, then it did another search, found the network, put in a key popup appeared, put in the key, and eureka it worked!

, thanks!