Can't find the problem :(

jonas123 · 12 Dec 2007 at 10:37

I've just bought a new system, e6750, abit ip35 and 4gb of ocz ram.

I managed to install vista 64 ok after but only after loading 'fail safe defaults' in the bios.

When I load the optimised defaults, I get to the screen where you can choose to start windows normally, safe mode etc. When I push enter on any of these, the system just hangs.

Weird thing is when I load back fail safe defaults, it works. I've checked through the bios and can't find anything that is causing this problem, I've checked ram and it seems fine.

BENdage · 12 Dec 2007 at 10:42

It is probably down to RAM voltage. On the fail safe defaults it is probably giving 1.8v on much looser timings, whereas optimised will have much tighter timings, but I'm guessing its still 1.8v. Check the specs for your memory and set the voltage and timining manually

jonas123 · 12 Dec 2007 at 10:55

Doesn't seem to be the problem, just tried entering in timings and voltage and same problem.

If I start in safe mode, it loads about 10-15 drivers then just restarts so I can't see what it stops on. I'm sure it's something conflicting. I had the same problem when I was trying to install vista. It would load the cd but then hang with a black screen. It is a black screen, it doesn't go into power saving mode, just stays with a black screen.

Delvis · 12 Dec 2007 at 10:59

What is the full system spec? List down literally everything in the system.

What ram is it exaclty? Also, is it 2 x 2gb? Or 4 x 1gb?

try it with just 2gb of ram in, then boot it up, see if it gives the same issues. But obviously making sure the RAM is set correctly in the bios as wel.

If you can load windows with fail safe defaults...May be worth doing that and then seeing if there is anything in the device manager that is'nt installed properly. (including hidden devices)

jonas123 · 12 Dec 2007 at 12:29

I'm using this ram: http://overclockers.co.uk/showproduct.php?prodid=MY-086-OC

graphics card is x1800 pro 256mb (connect3D)

cpu is the e6750

MB is the abit IP35 (not the pro)

got a seagate HD, 7200.10 i think

and a pioneer ide dvd drive, though tested without this and still doesn't work.

I've checked device manager and everything seems fine.

Why do you think it is a ram issue? It seems to hang in the same place everytime, so it looks like some sort of driver issue?

Delvis · 12 Dec 2007 at 13:03

I'm only saying RAM cause of my experiences at work with 4GB or more of RAM

And the fact RAM can be rather picky with motherboards at the best of times.

Might be worth looking in the system event log as well (right click my computer, then manage, event viewer...) to see if there is anything reporting in there. It can sometimes help with software issues.

Could be the graphics driver...Only saying that due to the monitor going caput...What drivers are you using? the full Catalyst control centre? Or ATI tray tools etc?

jonas123 · 12 Dec 2007 at 13:25

Cheers for your help. I'm using the full catalyst drivers at the moment as tray tools didn't seem to like vista 64.

Event viewer looks quite interesting. Claims to have had...1296 errors in the last 24hours!!!Hmmm

Will it log errors on startup? I'll have a go now and see what it brings up.

jonas123 · 12 Dec 2007 at 14:02

Ok I think I've located the problem - usb drivers.

If i disable it in the bios, then it seems to work. Problem now is that I don't have usb! Irritating

jonas123 · 12 Dec 2007 at 14:11

Here we go - in bios there was an option 'USB keyboard support via...' . It was set to Bios, so changed it to OS and now seems to work. Thank god, was starting to irritate me!