cheap remote software for web support

arfur · 13 Mar 2010 at 13:30

I'm looking for a cheap software solution that I can use to connect to client PC's over the web for I.T. support, something like gotomypc but cheaper. I want the clients to be able to run a simple app or install a tiny file from my website and I can then remote control there PC and chat if required.

Any ideas?

Muffin` · 13 Mar 2010 at 13:31

http://www.teamviewer.com

Neodite · 13 Mar 2010 at 13:35

logmein.com ?

lcg · 13 Mar 2010 at 13:36

Another vote here for TeamViewer

MajorMaccas · 13 Mar 2010 at 13:39

real VNC? Free edition sounds like it covers what u need.

logix42p · 13 Mar 2010 at 13:43

we use teamviewer in work and seems good so another vote for that from me.

Paul11 · 13 Mar 2010 at 13:44

and another teamviewer vote.

arfur · 13 Mar 2010 at 14:05

vnc needs them to install and download and app that might be too technical for some users and may not have access rights to do it. I want something that is simple and hopefully run from an Activex component. Teamviewer looks ok but is slightly on the expensive side of what I was expecting, logmein is even more expensive

Moley · 13 Mar 2010 at 14:07

Another vote for Teamviewer - its very good and you don't need to reconfigure your firewalls to let it through...

PapaLazaru · 13 Mar 2010 at 14:21

TeamViewer is great.

I am a bit of a noob, so a mate who is an IT geekoid quite regularly looks at my rig from his.