citilink - not your usual thread

So, everyone keeps saying how poo citilink are. Well I missed a parcel the other day and phoned them up. What did they do? They put it on a van and sent it out to me that evening!



Daven

maybe you didnt miss it.
maybe the van was running late.
 
Well city link have always been terrible for me. Good to hear some people having good experiences though.

I can't count how many times I've had to go and pick up parcels from the depot myself, the only time I can remember actually getting something delivered by them in the Leeds area involved a 30 minute phonecall convincing them that if they tried to re-deliver the next day there would be nobody in, when the driver eventually came back he admitted he'd given up because the gate was closed (automatic and there's a buzzer next to the gate??). When I lived in Huddersfield I could see the van pull up outside from my desk, I always used to catch the guy trying to push a card through before even knocking.
 
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