City Fibre

Avalon said:
You aren't very good at this….Energy is a laughable example in a price capped market. Car insurance again is a poor example as the market is littered with provides who’s whole business is based on luring you in with a deceptively cheap price via comparison site, then finding a trivial reason to increase it and charge vastly more resulting in a cancelation fee or amendment fee and increased premium. I tend to stick to the same individual who deals with my insurance, shes good at her job, happy to assist me with some pretty non standard stuff and mirrors my NCB over multiple policies. That alone is worth 10x what she makes on my business and instead of worrying about saving £5/m, I just get on with life and enjoy it.

I cant imagine a world where saving £5/m is worth this much of your time, clearly you can. Good luck with that :)
Click to expand...

Disagree with this.
Comparison websites take minutes to update once it's done once and can save a considerable amount.

Add all this up across all services and you could be spending 100s a year more than someone who shops around.

If money is no object, sure. But for myself I always want best bang for buck
 
Avalon said:
You aren't very good at this….Energy is a laughable example in a price capped market. Car insurance again is a poor example as the market is littered with provides who’s whole business is based on luring you in with a deceptively cheap price via comparison site, then finding a trivial reason to increase it and charge vastly more resulting in a cancelation fee or amendment fee and increased premium. I tend to stick to the same individual who deals with my insurance, shes good at her job, happy to assist me with some pretty non standard stuff and mirrors my NCB over multiple policies. That alone is worth 10x what she makes on my business and instead of worrying about saving £5/m, I just get on with life and enjoy it.

I cant imagine a world where saving £5/m is worth this much of your time, clearly you can. Good luck with that :)
Click to expand...

Car insurance is a terrible example to use. Every time I have to renew I save myself around £100 if not more by spending ten minutes updating a few details on a price comparison website. I have three different vehicles so the savings mount up. In one case, I saved over £300 for a few minutes work.
 
413x said:
Disagree with this.
Comparison websites take minutes to update once it's done once and can save a considerable amount.

Add all this up across all services and you could be spending 100s a year more than someone who shops around.

If money is no object, sure. But for myself I always want best bang for buck
Click to expand...
Did you read what you replied to and appreciate the context? It’s just you’re seemingly disagreeing with a point that wasn’t made. Nobody said comparison sites were bad, I pointed out insurance comparison sites were a poor example as going on price alone puts you into the bottom feeder bait and switch providers. The main point was price in this case is a poor metric to compare different services.

It still doesn’t alter the actual issue here, which is someone can’t make a decision and has spent months agonising over a few pounds a month. Ironically, back when this started at least one of those ISP’s was £6 cheaper, if they keep going to April, many of them will be even more expensive.
 
Last edited:
Avalon said:
Did you read what you replied to and appreciate the context? It’s just you’re seemingly disagreeing with a point that wasn’t made. Nobody said comparison sites were bad, I pointed out insurance comparison sites were a poor example as going on price alone puts you into the bottom feeder bait and switch providers. The main point was price in this case is a poor metric to compare different services.

It still doesn’t alter the actual issue here, which is someone can’t make a discussion and has spent months agonising over a few pounds a month. Ironically, back when this started at least one of those ISP’s was £6 cheaper, if they keep going to April, many of them will be even more expensive.
Click to expand...

Yes. I agree with you in the bigger issue. Just that on insurance price alone is generally what most (inc me) look for. Maybe less so with house as it's a tad more important.

But yeah. Agonising over a few pounds if you earn a decent salary is a big waste of time.

Something I've personally had to work on. As I'm very much the sort.. Ooh 19.99 yes. 21.99..no.
 
There's a reason why CityFibre providers either haven't signed up to the Ofcom automatic compensation scheme, or have lots of limitations
 
Last edited:
no_1_dave said:
Was supposed to be connected with Yayzi today, nobody turned up.
Guess what people say about them is true
Click to expand...
You need to understand how City Fibres works. CF employs contractors to do installs, your ISP books an install with CF, who then book a contractor, the ISP has absolutely nothing to do with the contractor and virtually no influence over CF due to the way the reseller system operates. So, when the contractor doesn’t turn up, that’s nothing to do with the ISP.
 
no_1_dave said:
Yea, but they communicate with each other and neither of them communicated with me.
My contract's with Yayzi so it's for them to make sure CityFibre turn up and to let me know if they're not going to
Click to expand...
Again, this is not how CF works. You get a text from CF who will tell you when they are coming, from personal experience, that may or may not be when the ISP has actually booked, and the ISP won’t be notified in advance of anything. In fact, it’ll be 24hrs before they know unless you tell them.

I’m not defending the system, it sucks, and my install was an absolute farce, but that’s how it works.
 
Last edited:
You must log in or register to reply here.
Back
Top Bottom