Client unhappy with me posting a few images of there wedding day on my Facebook page

jasonsony735

jasonsony735

jasonsony735

Associate
Joined
17 Oct 2007
Posts
1,778
Location
Some where in England
Was a little disapointed to get a message like this from my client this evening , I posted a few photos from there wedding that I edited around about 10 total out of 800 + and I got a message like this !

I use facebook to get clients and get more work so I found this message a little upsetting , I posted 10 images I can't see how this could effect them in anyway.

This is what he sent me , by all means say if you think I am wrong I am new to all of this but I wasnt expecting a message like this :(

My main question is do I have the right to post them ?
Message below from client



"You rude *******! You were asked not to post ANY more photos on line before we had seen them. What part of that did you not understand? It's a special day for us not your ****ing business. Wise up."
 
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I would just like to say I have always posted 1% of my clients images on my blogs / Facebook after a shoot and most have requested I do this , I have posted about 10 - 15 images to give my client a little look in to the lovely images I have created for them, out of 10 weddings this is the first client that has got upset about it and sent me a message like this so was a little baffled.

I totally understand its someone's special day so on this occasion and in future I will make it clear to couples that I like to post 1% of the images before releasing them the final album ,

In this case I have apologise to the client and removed the Blog / Photos from my FB page.

Still not happy with the message he sent but hey everyone's different. lesson learned.
 
CerberusReborn said:
I wouldnt hire you, I tend too find that people who think they are good or talk about their "different style" are never as good as they think they are. I know some of the best photographers in the business and they never talk about how good their work is, they just shoot.

You were in the wrong and while I did think the persons response was wrong, after seeing your "personality" come out in this thread, his response was probably the right one.
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I don't THINK I am good ! My Clients tell me sooooooo ;) I was just expressing to you guys what my clients think of my work , I so happen to be booked up for 10 weddings next summer already so actions speak louder than words , thanks for your lovely reply babe.
 
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{SAS}TB said:
Nice attitude OP :rolleyes: you come across as a right arrogant ****
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This is one customer out of 20 people ! This isnt my view to all my clients , I don't agree with his vile comment he made to me, lots of ways of approaching someone whos made a mistake , I apologized to the customer right away... I am also giving them a free print in a frame to keep them happy.
 
Phate said:
At first I had some sympathy from you. It at least seems like a bit of an honest mistake, the guy was rude to you, and as you said "lesson learned"



But then you posted this.

Honestly, I'm glad you're getting work from it, I know how hard it is to build yourself a rep and to get regular work but to post such an arrogant, self loving cocky post...jesus wept.

Especially the "May sound a little cocky but I am good at what I do , if I wasn't people wouldn't hire me."

Have you SEEN how many utterly **** photos/graphers you see around getting regular work all the time?! heard of the eBay photographers etc? The guy had a point with his "wise up" comment. I've not seen your work, I've no doubt you're good at what you do, but I doubt you're the next David Bailey.

The guy was a dick to you, but you sound like you need taking down a peg or two. Take it on the chin, remove the images, say you're sorry and learn from it.
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I don't need taken down a peg & I don't think I am the next David Bailey !
Most of you are happy just to sit back and take crap from clients , my view is simple , I made a mistake , the client didn't even say sorry hence my comment too him in the end.....

Your right about a lot of rubbish photographers they are every where.
 
Janesy B said:
It's a good thing it's not your full time job because you'd be eating cold beans out of a tin in no time with that attitude. The right thing to do would have been to apologise and remove the photos.
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I did say sorry right away too the client ! and also removed the photos from my FB Fan page. ;)
 
Raymond Lin said:
The groom will say you have a bad attitude and don't hire him. He will talk down every aspect of your work, because you have got into his bad books and will not get recommendations from him.

Your reputation will be one of an arrogant photographer who isn't respectful to his clients.

There should be no distinction if this is your full time or part time work, there should be no distinction if the client picks your lowest or highest price package, there should be no distinction in quality of service in all areas of your work, that goes from your photos to communication. A photographer is more than taking photographers.
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Thanks for your advice but I must be doing something right as I only started a year ago and my business is booming ;)

I am very respectful to my customers and go way out my way to make sure they get the best possible photos and customer service possible.
 
Lakeland said:
Maybe they wouldn't hire you if they saw you asking these sorts of questions on a computer forum :p
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You are so smart looking up questions I have asked ! I never said I was pro as I am not - I just happen to enjoy photography and so happen to be pretty good at it , you never stop learning Dude in photography. ;) and there is nothing wrong with asking others for advice . I have never used flash before and haven't had any issues yet.
 
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Minstadave said:
The OP is suspended :(

Do the mods not know how good he is?! He's not cocky, he just damn good at what he does because he does it as a hobby. His photos are amazing and he's one of the most chilled out fun people you'll ever meet!

Oh wait, no, he's a prize tool.
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Nice reply thanks sweetheart. :p
 
tom_e said:
INB4 the "Why does no one want to hire me anymore!?" thread.
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People are not going to stop hiring me because I didn't like a clients message he sent me ! This is my view on this client in question , I don't agree with the way he spoke to me , this is no way directed at any of my other clients , in fact I have never had a problem before out out over 100 clients I have taken photos for over the past 4 years.
 
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