Computer Keeps Freezing!

demon8991

demon8991

demon8991

Soldato
Joined
7 Jan 2003
Posts
4,458
Location
Gold Coast, Australia
Help!!

My computer keeps freezing and I don't know what is wrong with it, I thought it was 14.4 drivers from AMD as I know a few people have had lock ups so I rolled back to 13.12 but I just had two freezes again, one while browsing Facebook and the other while booting back up again from when I had to switch it off from the previous lock up.
 
My first port of call is always to wind off the overclock.

Then I'd make sure you're running the latest firmware on your SSD as the M4s were prone to issues on the earlier firmware
 
ExRayTed said:
My first port of call is always to wind off the overclock.

Then I'd make sure you're running the latest firmware on your SSD as the M4s were prone to issues on the earlier firmware
Click to expand...

Would the overclock be the issue it has been at that level since I got it 2 years ago?

Just checked and I have the latest firmware for my SSD.
 
wazza300 said:
any bsod codes flash up?

how much dram v are you using? and vccio/vccsa volatge
Click to expand...

No I don't get any BSOD codes at all which is annoying in a way, it just freezes everything locks up and I have to hold down the power off button.

Will check the voltages soon, I am just running memtest to see if there is any issue there.
 
rather than run memtest, check the sticks of ram individually by removing one.

And yes, overclocks can go bad - you're running it out of spec
 
Last edited:
Ok I ran memtest on both modules and got 1 pass and 0 errors and then decided to stop, as suggested I will run it again and test each individual ram stick.

Just checked my BIOS for RAM and CPU settings and I have noticed my CPU voltage was set to offset and auto and the voltage was flicking around all over the place. This setting seems to have changed as I have always had it in manual mode and locked at about 1.235v, I have now locked it and will see if this makes a difference. Below are the screenshots from my BIOS.

140601090118.BMP


140601090137.BMP


140601090209.BMP
 
in the bios look for xmp,enable it then select profile1

it will setup the memory correctly for you

can either stay on fixed 1.25v cpu voltage or try offset and +0.005v and see how much it uses while stressing cpu in prime95 in windows,if too low try +0.0010v if too high try +0.000v

it sounds complicated but its simple once you get used to it,idk what level loadline calibration your using? if on auto try medium
 
Ok found the setting and set to XMP and Profile 1.

Also changed to offset +0.005v and will do some prime95 now.

May I ask what level loadline calibration is as I have never touched that setting before?

Thanks for all the help guys, as usual great, informative and speedy responses.
 
vcore loadline calibration,you'll see it in one of the bios pages,set to manual and pick medium,first see how much cpu v is in cpu-z program when stressing with prime95

if ts around the 1.23v mark it will be ok on auto,if any higher set medium loadline calibration

llc boost cpu voltage under load to counteract cpu voltage droop (it droops slightly under load) too much can set too high a cpu v
 
Currently running Prime95 and have been for 20 minutes on the Small FFTs and I have temperatures of 51-52 degrees. CPUZ is saying voltage is at 1.184v.

I haven't changed the LLC yet from whatever the default setting is, do you think I need to?
 
1.184v might be too low for 4.3ghz,idk it depends on each cpu

try medium llc and +0.020v offset then test again and see what cpu voltage is,try and get it around the 1.220v to 1.25v mark

you can always lower it later over next few days once you know its stable ect
 
Ok so I have set LLC to medium and offset to +0.020v.

Idle Voltage is now 1.040v
Load Voltage is now between 1.216v - 1.224v (temps 55 degrees)

Do you think the vdroop was causing my freeze issues?

A side note shortly after starting prime I got a message saying my AMD drivers stopped working and recovered, is this related?
 
amd driver stop could be down to not enough cpu voltage still

so maybe try +0.030v now then see how it is for stability
 
Excellent thanks for your help.

0.030V seems to be stable as now!

I shall report back here over the next few days and let you know if I have any offers issues or not.
 
PC froze again today just as it was entering the desktop upon boot up.

I have reverted back to manual voltage and set at 1.240v, if it happens again I think I will have to take the overclock off completely.
 
Ok, so bad news.

After switching my overclock off completely I got another freeze, I turned my computer on when I got home and went and had a shower when I got back to my PC it was frozen again.

I have now taken one stick of RAM out to see if that makes any difference.

Anyone else got any suggestions?
 
Hi Demon8991

I had a problem with my system freezing back in March this year. The system was a new build from OCUK. After a couple of weeks I noticed the system would freeze at random times but never whilst gaming. I RMA'd the system back to OCUK who put the system through a few tests, but they couldn't get it to freeze like it was for me. I thought I was going mad, but eventually after them having it for a few days it did freeze, and from the reports they had on the fault it was the graphics card. The card I had was the Gigabyte GTX770 2Gb OC Windforce 3, they replaced the card and ever since then the system hasn't missed a beat. (Touching wood now)

I know you have a totally different graphics card to me so it might not be related. Just thought id let you know my experience.

Before the problem was solved I had tried the following

Fresh install of windows on two separate SSD's.
Updated BIOS on Motherboard
Rolled back drivers on the graphics card.
New set of RAM installed
Disconnected the whole system and re-wired it
 
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