Computer slowed down

sztill3 · 5 Jul 2023 at 19:31

Hello Everyone,

I hope this message finds you well. I am writing to inform you about an issue I've been experiencing with my computer lately. Suddenly, it has significantly slowed down, and despite my best efforts, I have been unable to find a solution. I have searched everywhere and even scanned my system for viruses or malware, but nothing was detected. Unfortunately, my computer's performance has become extremely sluggish, making it impossible to play games.

I would greatly appreciate any assistance or advice you can provide in resolving this matter. I have tried various troubleshooting methods, but none have yielded positive results so far. If there are any additional steps I can take or if you have any recommendations, please let me know. I rely on my computer for both work and leisure, and this issue is significantly hindering my productivity and enjoyment.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Kind regards,

Tetras · 5 Jul 2023 at 19:42

sztill3 said:
Suddenly, it has significantly slowed down, and despite my best efforts, I have been unable to find a solution.

Suddenly? You mean literally overnight?

Did anything change with your PC recently?

sztill3 said:
Unfortunately, my computer's performance has become extremely sluggish, making it impossible to play games.

Can you describe this in more detail? E.g. is it taking a long time to load the games? Do the games run very badly? If they run badly, in what way specifically (low fps? jerkiness?)

sztill3 said:
I have tried various troubleshooting methods, but none have yielded positive results so far.

Can you list the steps you have taken already?

Some simple things to try:

- If you run task manager (CTRL + ALT + DEL), is anything using your CPU or graphics card? How much memory is currently in-use?
- If you run something like hwinfo or hwmonitor, what are your CPU, motherboard and GPU temps? Have you checked the fans are still working?

sztill3 · 5 Jul 2023 at 20:01

Tetras said:
Suddenly? You mean literally overnight?

Yes, just happened randomly. It was working one day and next day when I was trying to play Counter Strike with my friends, it took ages to load up the map and FPS where down to 30-50 where usually they were sitting around 300+.

Tetras said:
Did anything change with your PC recently?

Not specifically, apart from the NVIDIA and Windows update nothing severe.

Tetras said:
Can you describe this in more detail? E.g. is it taking a long time to load the games? Do the games run very badly? If they run badly, in what way specifically (low fps? jerkiness?)

As mentioned above low fps are one of the problems. When using google chrome and scrolling through YouTube, when loading videos it takes about 5-10 seconds when usually it was around within couple miliseconds to load up the website.
Loading anything on the computer feels off to slow comparing to what it was previously.

Tetras said:
Can you list the steps you have taken already?

Computer scanned with Malwarebytes, ADwcleaner, Windows firewall, HD tune ( currently scanning to see if there might be any issues with discs). Anything that could have cause problems got removed but computer still operates very slow.

Tetras said:
Some simple things to try:

- If you run task manager (CTRL + ALT + DEL), is anything using your CPU or graphics card? How much memory is currently in-use?

At the moment with everything switched off, there is only System using CPU and graphic card. CPU at 8% of usage and graphic card at 5% of usage.

Tetras said:
- If you run something like hwinfo or hwmonitor, what are your CPU, motherboard and GPU temps? Have you checked the fans are still working?

CPU- 29 degrees Motherboard 24 degrees GPU 28 degrees

sztill3 · 5 Jul 2023 at 20:21

Pc performance

Here's a video showcasing the problem (recorded 10 minutes ago)

Tetras · 5 Jul 2023 at 21:00

sztill3 said:
Here's a video showcasing the problem (recorded 10 minutes ago)

That looks very wrong. Almost as if it isn't using the GPU at all, but the IGP (if you have one).

What should the fps be, with your system?

sztill3 said:
Not specifically, apart from the NVIDIA and Windows update nothing severe.

I'd consider uninstalling the nvidia driver and re-installing, preferably with an older version.

Have you looked in the event viewer, for any hardware or software errors?

jigger · 5 Jul 2023 at 22:15

Running out of disk space maybe.

sztill3 · 8 Jul 2023 at 15:02

jigger said:
Running out of disk space maybe.

C: 275GB free out of 930, D: 369 free out of 931, F: 835GB free out of 1.81T

sztill3 · 8 Jul 2023 at 15:05

Tetras said:
That looks very wrong. Almost as if it isn't using the GPU at all, but the IGP (if you have one).

What should the fps be, with your system?

I don't gave IGP in my configuration.

Usually FPS were around 300+, lowest point was around 250 fps.

Tetras said:
I'd consider uninstalling the nvidia driver and re-installing, preferably with an older version.

Have you looked in the event viewer, for any hardware or software errors?

How to you access event viewer?

Tetras · 8 Jul 2023 at 15:07

sztill3 said:
How to you access event viewer?

Click Windows button, type: "Event Viewer", click "Event Viewer, app"

sztill3 · 8 Jul 2023 at 15:13

https://snipboard.io/p7v0sl.jpg - Here is the list of errors

https://snipboard.io/6hEGqk.jpg - List of warning
https://snipboard.io/GuOKfN.jpg - List of warning 2

sztill3 · 8 Jul 2023 at 15:14

https://snipboard.io/j3cACJ.jpg - List of critical

Tetras · 8 Jul 2023 at 15:21

We're looking for things at the time when you're running a game, that might explain why the performance of your CPU or GPU is crippled.

6 losses of power in 7 days: what happened to cause these? Were they external to your PC (i.e. power cuts), or?

What is the disk error?

sztill3 · 8 Jul 2023 at 15:26

Disk error - https://snipboard.io/L7mXlW.jpg

Losses of power - https://snipboard.io/iLwPG5.jpg

Computer usually shuts down without any errors so I'm not sure why does that come up as a lose of power.

Tetras · 8 Jul 2023 at 15:31

Woah, that's a lot of power errors! None of these were a power cut?

If that's true, I'd run chkdsk on your boot drive, as it could suggest your Windows install has problems.

Is harddisk 3 an external drive? I'm not worried about this, because it is so infrequent.

jigger · 8 Jul 2023 at 15:37

What are the full system specs?

It’s looking as if the root cause has corrupted the OS. Do you have a system backup?

sztill3 · 8 Jul 2023 at 15:39

https://snipboard.io/3sgpLK.jpg - chkdsk of the disc C:

sztill3 · 8 Jul 2023 at 15:42

jigger said:
What are the full system specs?

It’s looking as if the root cause has corrupted the OS. Do you have a system backup?

Intel Core i7-9700K 3.6GHz (Coffee Lake) Socket LGA1151 Processor
Palit GeForce RTX 2080 SUPER GameRock WGRP 8192MB GDDR6 PCI-Express Graphics Card
ASRock Z390 Extreme4 Intel Z390 (Socket 1151) DDR4 ATX Motherboard
ASUS ROG Strix LC Performance RGB AIO CPU Liquid Cooler - 240mm
Kingston HyperX Predator RGB 32GB (4x8GB) DDR4 PC4-25600C16 3200MHz Quad Channel Kit
Seagate 2TB SkyHawk Surveillance Internal CCTV Hard Drive (ST2000VX008)
be quiet Straight Power 11 750W 80 Plus Gold Modular Power Supply
be quiet Pure Base 600 Midi Tower Case - Orange Window
Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State Drive - Boot disc

sztill3 · 8 Jul 2023 at 15:49

jigger said:
What are the full system specs?

It’s looking as if the root cause has corrupted the OS. Do you have a system backup?

I do not have a system backup....

jigger · 8 Jul 2023 at 15:55

Ok, so we have some hot running kit and the problem starts with this heat wave.

You could take the side off the case and see if this makes a difference. Point a desk fan at the motherboard if possible.

jigger · 8 Jul 2023 at 15:59

sztill3 said:
I do not have a system backup....

It seems as if the OS is in at least reasonable shape, so probably a good idea to make a backup or two now.