I decided to cancel my conract with Sky and did so with a months notice and was informed all was well and nothing further needed to be done as my new provider is going to take over in a few weeks. Then on last Saturday at around 9pm I get an email saying they have suspended my account and want additional funds and until I have paid roughly £40, they will slowly turn off what services I have (and they did on Sat night). I called up this morning and was told they had no such call on file for my cancellation and she added that they did nothing wrong, so as I understand it, Sky has stalled the transfer and I have to pay £40 before they will end the contract.
Long, sorry.. Has "anybody" here or that you know of, had anything like this happen to them?
TY
Long, sorry.. Has "anybody" here or that you know of, had anything like this happen to them?
TY
