My daughter got her 360 back from the repairshop in Germany yesterday,(was 3rlod syndrome)they said the mobo,and dvd drive were replaced.
She only tried it tonight,and said it works fine,but,the console has a deep gouge in it that was not there when it was sent.
She is filling in the questionaire(not heard about that),and said she would mention it,i said include a photo if possible,though i doubt any good will come of it,though i know for a fact it was in pristine condition when sent,i boxed it up myself.