Corsair PSU Issues

Wahey! I just realised, I broke a forum rule in the sense that it's a shop matter question & therefore should ask them. . . to redeem myself though I've noticed this. . . . . !!!! I bet even Don's would have just edited the post instead of answering it properly like this:-

After 28 Days of Purchase Date
1. Direct Manufacturer Technical Support. Although Overclockers UK is happy to provide support after 28 days many manufacturers or their appointed agents offer a direct service. This is often the best solution for the customer with the highest standards of technical support, latest information and fastest returns processing. Please see the table below marked "Over 28 Day Support".

2. Exceptions. For manufacturers who do not provide a direct service Overclockers UK will provide Technical Support and Returns service for up to 1 year from date of purchase. In certain circumstances we may provide support for products over 12 months old. To obtain Technical Support please call 0871 222 8528 (calls cost 10p per minute) and ensure you have your order number to hand. Alternatively please use our WebNote system at http://contact.overclockers.co.uk.

3. If returning goods to Overclockers UK further conditions apply. Please see - In all Cases Where Support and/or Returns Service is Provided by Overclockers UK.
That answers that question. . . lol :)
 
ALl i have is a clicking PSU. Would 'jump starting' it be worthwhile? I re-read the thread and I can't locate the instruction on how to do this :$.
 
Souness said:
ALl i have is a clicking PSU. Would 'jump starting' it be worthwhile? I re-read the thread and I can't locate the instruction on how to do this :$.
Might aswell try it.
short the green pin on the atx connector to a black pin.
M0t0r0la said:
Just pull PS-ON low on the atx connector.
In laymans terms jumper the PS-ON (Green) to any ground (Black) line.
 
Interestingly enough, today I decided to to test the 520 and 620 Corsair PSUs I bought a few weeks ago for a couple of new builds that I haven't had the chance to get around to. Both test fine, but they both have a clicking/crackling sound coming from within like the OP described.

I've only put them through a PSU tester, but I'll pop them into my existing system later this week/weekend to check things out more thoroughly. Hope its not a bad batch...
 
Souness said:
Do i do this while it is on or off?
I thought it wouldn't turn on?

Didn't it occur to you that jump starting it would be rather pointless if its already on....? ;)
 
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Just to clarify, there is no longer a -5v rail on current PSUs as this is no longer required per the ATX 1.3 spec revision.

Also, HERE is a great guide on "jump starting" a PSU. However, keep in mind that the PSUs need to have a little bit of a load on them when you start them. So, completely remove the PSU power (both ATX plug and the 4 or 8 pin MOBO plug) and connect something to the PSU to give it a load. Usually a couple of fans are sufficient.

From what I have seen, the clicking will go away when the PSU is actually loaded. If you still have an issue after testing, let me know. Corsair will gladly assist with an RMA if your retailer cannot.
 
Twinblade said:
The power supply is dud. The -5v rail isnt working which is causing the problem. So, sending it back, and will await a new one.

All Corsair & Seasonic PSU's are lacking the -5 Rail, it was removed from the ATX spec a long time ago, as it was only used for the ancient 8 and 16bit ISA interfaces.

If you RMA it, you'll just get the PSU returned as no fault found. If your motherboard isnt compliant with the latest ATX spec, you'll have to exchange the PSU for another brand. (New antecs are also losing their -5 rails now, so the choices are getting smaller)
 
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