CPU cooler detached in transit, not sure what screws to replace?

Polioz · 30 Mar 2015 at 16:30

My cpu cooler (TITAN FENRIR EVO EXTREME HEATPIPE CPU COOLER) broke off the mobo in transit. The 4 screws/bolts attaching it to the mobo have snapped in half so are unusable.

I think the cooler itself still probably works so I would just prefer to buy replacement bolts/screws to attach it back. I am unsure what to buy exactly as I didnt build my pc myself. There is a link to the cpu cooler with pictures I think that will help.

Also there is residue left of the thermal paste on the cpu heatsink and the cpu itself, do I have to clean that off somehow?

What thermal paste do you also recommend I use?, ive never applied it before.

Kelt · 30 Mar 2015 at 16:39

I think I'd be sending it back and get my money returned.

You don't know what (if any) other damage has been done.

BarKeep · 30 Mar 2015 at 16:44

http://www.titan-cd.com/SERVICE/countect_en.php

Polioz · 30 Mar 2015 at 16:48

Kelt said:
I think I'd be sending it back and get my money returned.

You don't know what (if any) other damage has been done.

Ive had this cooler for 2 years now and was actually damaged while inside the case, as my desktop itself was being transported. So I am trying to figure out if I can save myself some money and just buy screws instead of a new cooler.

Kelt · 30 Mar 2015 at 16:51

Polioz said:
Ive had this cooler for 2 years now and was actually damaged while inside the case, as my desktop itself was being transported. So I am trying to figure out if I can save myself some money and just buy screws instead of a new cooler.

Ah, OK, you've learned the hard way never to transport a heatsink whilst attached to a mobo.

Polioz · 30 Mar 2015 at 16:52

Kelt said:
Ah, OK, you've learned the hard way never to transport a heatsink whilst attached to a mobo.

Indeed, wish I knew before.

pastymuncher · 30 Mar 2015 at 19:07

Carefully check the motherboard and gpu for damage, especially scratches. If it hasn't damaged anything else in the pc then you are extremely lucky.

Polioz · 30 Mar 2015 at 20:59

pastymuncher said:
Carefully check the motherboard and gpu for damage, especially scratches. If it hasn't damaged anything else in the pc then you are extremely lucky.

Is there any concrete way I could check if there is any damage? Don't think I can see any scratches but not too sure. I've turned on my pc and I only get a cpu fan not connected and cpu high temperature message. I continued anyway and ran it for a few minutes, nothing seemed wrong but who knows. I turned it off incase.

Any programs out there that can sort of test if anything is damaged?

Threepwood · 30 Mar 2015 at 22:56

Kelt said:
Ah, OK, you've learned the hard way never to transport a heatsink whilst attached to a mobo.

But, if you really have to... at least carry and lay it on its side.

pastymuncher · 31 Mar 2015 at 09:40

You really don't like your pc do you? Never, ever run the pc without a cooler. That's how things get fried. Scratches on the pcb's should be easy enough to see. You are looking for damaged traces or components knocked off. A magnifying glass may help.

Polioz · 31 Mar 2015 at 17:20

pastymuncher said:
You really don't like your pc do you? Never, ever run the pc without a cooler. That's how things get fried. Scratches on the pcb's should be easy enough to see. You are looking for damaged traces or components knocked off. A magnifying glass may help.

I suppose my actions just stem from ignorance, I didnt build my pc and only know how to replace a few parts so I am learning as I go along. I appreciate the advice though, I am going to check for any scratches again (but miraculously I think everything seems fine) and if all seems ok I will install my new noctua dh-15 cooler as I need my pc for work.

Snookums · 2 Apr 2015 at 15:51

I've never had an issue transporting my pc with a heatsink still attached. I just lay it in the back seat and put my seatbelt on it. Never had an issue.