Permabanned
Right guys, i have a job summary and want to get a few ideas and opinions to make sure it is not complete pap.
In theory i have ticked all the boxes, but i feel the flow it not as slick as it could be. There is a section in italics which i was working on last night and needed to leave, if anyone can help with that, it would be appreciated.
Anyway,
Please give a brief summary of how your skills and experience meet the requirements of this role (300 – 500 words only.)
I am a strong and effective communicator both written and oral, I am experienced in taking part in meetings and writing reports covering broad or technical areas such as senior management reports to arrears analysis over several years.
My current role requires me to be able to work with colleagues at all levels and I have excellent interpersonal skills, I find it easy and enjoyable dealing with people and have found this useful when my role calls for me to help others adhere to policy and legal requirements and provide support and guidance where necessary.
.....in areas such as policy adherence, legal regulation interpretation as well as providing support and guidance where necessary.
I am familiar wit h customer relationship management and have substantial experience in customer services and sales in a variety of areas. I am quick to pick up relevant supporting software and am able to analyse and interpret data to a high standard, giving tangible results.
Currently I am required to keep thorough , consistent and usable records in respect of training, department of work and pensions records, databases and quality control notices. Due to my excellent time management skills and use of the tools at my disposal, I am able to work to tight deadlines and enjoy pressure in the working environment.
Another part of my current role requires me to be methodical and deliver a high level of accuracy when checking benefit claims. I have to be able to understand a large amount of complex information, quickly, in respect of financial information customers have sent in, failure to do so could result in wasting the time of other colleagues and putting customers in serious financial hardship.
I enjoy problem solving and am able to take the initiative when making decisions in order to achieve results, within benefits administration there is an onus to interpret past decisions, either from judges, commissioners or colleagues within the organisation. I have to be pragmatic and make sure my interpretation will stand up to scrutiny, without being overly cautious, impeding others and hopefully my actions will result in a successful outcome for all stakeholders.
While studying I developed a keen interest in marketing and a keen eye for advertising and promotions which push the boundaries and being part of the Copy Advice team is not only something which I will find exciting but also allow me to have a positive impact on society. I think it is important to allow organisations to get their message across and not penalise them for the actions of the minority who take advantage of the freedom of self regulation.
Reworded:
Communication Skills
One of my greatest strengths lies in my ability to communicate effectively through various different channels. I regularly take part in meetings, write reports covering broad areas from arrears and collection rates to senior management reports and have also represented my employer in the 'Young Local Authority of the Year' competition.
I would be an effective advocate for the Copy Advice team and the self-regulatory system in general as I have a customer-focussed mentality, a keen interest in marketing and a keen eye for advertising and promotions which push the boundaries, those which stand out in recent memory are Nissans "ÜBER RATED" campaign and Apples iPhone internet access claims. I believe it is important to be mature, empathise and to understand the challenges the advertising industry faces and not penalise them for the actions of the minority who take advantage of the freedom of self regulation by crossing the boundaries of what is considered legal, decent, honest and truthful.
Interpersonal Skills
My current role also requires me to be able to work with colleagues at all levels which I find easy and enjoyable due to my experience in customer facing and back office environments. As well as this i also help other colleagues develop their understanding of the policy and legal requirements they must follow in a knowledgeable and professional manner, providing support and guidance on a regular basis.
My sales and customer service roles have taught me to be calm and persuasive and able to handle difficult situations such as customers not receiving the service they expect and would be able to ensure repeated use of Copy Advice services by enquirers with my patient and persistent demeanour and desire to see jobs done to a high standard.
Initiative
I enjoy problem solving and am able to take the initiative, many of the spreadsheets I complete have to be finished within a short time scale in order to act on the information effectively, occasionally challenges arise with figures and I have to establish the cause of the issue is and if possible find a solution. My background in customer services and sales, along with my knowledge of customer relationship management from my studies will allow me to target new enquirers effectively and professionally.
Organisational Skills
Currently I am required to keep thorough , consistent and usable records in respect of training, department of work and pensions records, databases and quality control notices. Due to my excellent time management skills and use of the tools at my disposal, I am able to work to tight deadlines and enjoy pressure in the working environment.
Other Skills
Another part of my current role requires me to be methodical and deliver a high level of accuracy and consistency when checking benefit claims in order to remain fair and lawful. I have to be able to understand a large amount of complex information, quickly, in respect of financial information customers have sent in, failure to do so could result in wasting the time of other colleagues and putting customers in serious financial hardship.
When making decisions in order to achieve results, within benefits administration there is an onus to interpret past decisions, either from judges, commissioners or other government organisations and be able to give usable advice based on my decisions. I have to be pragmatic and make sure my interpretation will stand up to scrutiny of auditors and that advice given is practical to implement in the working environment for all stakeholders.
In theory i have ticked all the boxes, but i feel the flow it not as slick as it could be. There is a section in italics which i was working on last night and needed to leave, if anyone can help with that, it would be appreciated.
Anyway,
Please give a brief summary of how your skills and experience meet the requirements of this role (300 – 500 words only.)
I am a strong and effective communicator both written and oral, I am experienced in taking part in meetings and writing reports covering broad or technical areas such as senior management reports to arrears analysis over several years.
My current role requires me to be able to work with colleagues at all levels and I have excellent interpersonal skills, I find it easy and enjoyable dealing with people and have found this useful when my role calls for me to help others adhere to policy and legal requirements and provide support and guidance where necessary.
.....in areas such as policy adherence, legal regulation interpretation as well as providing support and guidance where necessary.
I am familiar wit h customer relationship management and have substantial experience in customer services and sales in a variety of areas. I am quick to pick up relevant supporting software and am able to analyse and interpret data to a high standard, giving tangible results.
Currently I am required to keep thorough , consistent and usable records in respect of training, department of work and pensions records, databases and quality control notices. Due to my excellent time management skills and use of the tools at my disposal, I am able to work to tight deadlines and enjoy pressure in the working environment.
Another part of my current role requires me to be methodical and deliver a high level of accuracy when checking benefit claims. I have to be able to understand a large amount of complex information, quickly, in respect of financial information customers have sent in, failure to do so could result in wasting the time of other colleagues and putting customers in serious financial hardship.
I enjoy problem solving and am able to take the initiative when making decisions in order to achieve results, within benefits administration there is an onus to interpret past decisions, either from judges, commissioners or colleagues within the organisation. I have to be pragmatic and make sure my interpretation will stand up to scrutiny, without being overly cautious, impeding others and hopefully my actions will result in a successful outcome for all stakeholders.
While studying I developed a keen interest in marketing and a keen eye for advertising and promotions which push the boundaries and being part of the Copy Advice team is not only something which I will find exciting but also allow me to have a positive impact on society. I think it is important to allow organisations to get their message across and not penalise them for the actions of the minority who take advantage of the freedom of self regulation.
Reworded:
Communication Skills
One of my greatest strengths lies in my ability to communicate effectively through various different channels. I regularly take part in meetings, write reports covering broad areas from arrears and collection rates to senior management reports and have also represented my employer in the 'Young Local Authority of the Year' competition.
I would be an effective advocate for the Copy Advice team and the self-regulatory system in general as I have a customer-focussed mentality, a keen interest in marketing and a keen eye for advertising and promotions which push the boundaries, those which stand out in recent memory are Nissans "ÜBER RATED" campaign and Apples iPhone internet access claims. I believe it is important to be mature, empathise and to understand the challenges the advertising industry faces and not penalise them for the actions of the minority who take advantage of the freedom of self regulation by crossing the boundaries of what is considered legal, decent, honest and truthful.
Interpersonal Skills
My current role also requires me to be able to work with colleagues at all levels which I find easy and enjoyable due to my experience in customer facing and back office environments. As well as this i also help other colleagues develop their understanding of the policy and legal requirements they must follow in a knowledgeable and professional manner, providing support and guidance on a regular basis.
My sales and customer service roles have taught me to be calm and persuasive and able to handle difficult situations such as customers not receiving the service they expect and would be able to ensure repeated use of Copy Advice services by enquirers with my patient and persistent demeanour and desire to see jobs done to a high standard.
Initiative
I enjoy problem solving and am able to take the initiative, many of the spreadsheets I complete have to be finished within a short time scale in order to act on the information effectively, occasionally challenges arise with figures and I have to establish the cause of the issue is and if possible find a solution. My background in customer services and sales, along with my knowledge of customer relationship management from my studies will allow me to target new enquirers effectively and professionally.
Organisational Skills
Currently I am required to keep thorough , consistent and usable records in respect of training, department of work and pensions records, databases and quality control notices. Due to my excellent time management skills and use of the tools at my disposal, I am able to work to tight deadlines and enjoy pressure in the working environment.
Other Skills
Another part of my current role requires me to be methodical and deliver a high level of accuracy and consistency when checking benefit claims in order to remain fair and lawful. I have to be able to understand a large amount of complex information, quickly, in respect of financial information customers have sent in, failure to do so could result in wasting the time of other colleagues and putting customers in serious financial hardship.
When making decisions in order to achieve results, within benefits administration there is an onus to interpret past decisions, either from judges, commissioners or other government organisations and be able to give usable advice based on my decisions. I have to be pragmatic and make sure my interpretation will stand up to scrutiny of auditors and that advice given is practical to implement in the working environment for all stakeholders.
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