Cryorig H7 Ultra RGB CPU Cooler.

Simon Belmont · 2 Jul 2018 at 13:33

Any release date on this?

I hope they fixed the RGB lighting staying on when PC shuts down?

Simon Belmont · 2 Jul 2018 at 17:16

I’ve never had a issue with any other rgb product. Just this one?

Simon Belmont · 3 Jul 2018 at 16:46

doyll said:
It's not a Cryorig H7 RGB lighting problem but a Windows 10 issue or default RGB light setting issue.

Here's what other s have said:

"By default when you shut down Windows 10, it actually ends all usermode stuff and puts the kernel and drivers into hibernate but actually in desktops, it keeps it in RAM and also writes a hiberfile to the disk.

So Windows probably not actually shutting down the system, an easy way to see if this is the issue is if after you do a shutdown, switch off the power supply, wait a few minutes/hit the power button to flush residual power, then flip the PSU back to the on position, if the lights stay off it's probably a hybrid sleep thing. If that's true you'll have to change those settings until it exhibits expected behavior."

And:

"Go to bios > Advanced mode > advanced tab > onboard devices > rgb lighting and you will see an option for sleep hibernate or soft off states set it to off."

I checked and I have none of those options on my mobo.

Gigabyte Z370 Aorus Gaming 7.

Simon Belmont · 3 Jul 2018 at 21:13

doyll said:
Did you check your Win10 USB settings in device manager to see if USB charging is on or off when system is off? If USB charging in on then the power to the light will be on.
Cooler has no lighting control in it. Where do you have the cooler LED lead plugged in? My guess is the USB socket you have it plugged into does not turn off when computer is turned off. If you have more htan one USB header try plugging it into a different one.

How don't I know which usb it is? There are a lot of them. I guess it would have to be the usb header for the mobo, but which one is that?

I guess it doesn't matter, I don't use it anymore, but I am looking at the new version coming out and don't want the same issue.

Simon Belmont · 9 Jul 2018 at 15:31

Anyone know the release date?

@NikTheSHNIK

Can you shed any light?

Cheers

Simon Belmont · 9 Jul 2018 at 16:03

NikTheSHNIK said:
@Robbie_G should be able to help mate. Although I think at the moment there isn't a date set in stone!

Hopefully, someone knows? Cheers Nik

Simon Belmont · 9 Jul 2018 at 17:45

Robbie_G said:
Hi,

Just trying to get the details of the launch. Sometimes these take months but I will let you know as soon as they reply.

Awesome. Looking forward to it. Thank you Robbie

Simon Belmont · 11 Jul 2018 at 12:18

doyll said:
Did you check your Win10 USB settings in device manager to see if USB charging is on or off when system is off? If USB charging in on then the power to the light will be on.
Cooler has no lighting control in it. Where do you have the cooler LED lead plugged in? My guess is the USB socket you have it plugged into does not turn off when computer is turned off. If you have more htan one USB header try plugging it into a different one.

I just figured it out how to turn off USB header on Gigabyte boards. I have no idea why they made it hard to find ,but did a lot of reading up and found you have to look under power management and enable ErP in the bios. It then shuts off usb headers. I tried it and it works perfectly. It put a huge smile on my face that after years of looking I found the answer.

Simon Belmont · 12 Jul 2018 at 07:04

Robbie_G said:
That is definitely the pace some manufacturers take from showing off a new product to actual release.

That's awful if true.