Dead Space 2 - Free for BF3 Pre-Orders

Got a key last night too. I also spoke to Chandra and she was helpful. The game downloaded fine. However I cant play the multiplayer at the moment due to it saying my key has been regeistered with another account. Maybe we are all getting the same key lol, so be aware. I am gonna contact them again and try to get it sorted out.
 
Sameer said yes.

Sameer: Hi, my name is Sameer. How may I help you?
Me: How are you
Sameer: I am fine. Thank you.
Sameer: How are you?
Me: I was just hoping to enquire about purchasing Battlefield 3 (Pre-order)
Sameer: Okay.
Sameer: Please tell me what I could I do for you.?
Me: My friend told me that if I make an early purchase of Battlefield 3, I would be entitled to Dead Space 2 for free?
Sameer: Yes, it's the promotional offer for those who pre-order the BF 3 via 'rigin Store.
Sameer: *Origin Store.
Me: So if I purchase it right now, is it automatically gifted to my account or do I need it activated by customer service?
Sameer: You need to contact us.
Me: If I purchase it now can you activate it then?
Sameer: Well, it'll take some time to confirm your order status as it normally takes after the pre-order,. so you'll be gifted the game by us only after the order status shows confirmed as pre-order.
Me: Order Number: ********
Sameer: I've checked it and it's not yet come to the order details.
Me: how long do you think it will take?
Sameer: Well, do not to worry, if you'll pre-order the game, you'd surely get the Dead Space 2 for free as a gift
Sameer: I would suggest you to wait till the day.
Sameer: ok.
Sameer: Good news it is confirmed as I've checked it again.
Sameer: But it shows googlemail.com as your email ID.
Sameer: Are we connected?
Me: that's ok, they are both the same account, do you email me a key?
Sameer: Ok.
Sameer: Please wait while I come up with something helpful for you.
Sameer: I've generated the code for Dead Space 2 for you.
Sameer:
Here is the code: ***************
Sameer: Now please go to https://activate.ea.com/applyentitlement.do and activate the game and let me know.
Sameer: Is there anything else I may assist you with today?
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Big thanks to the op!:D
 
Well that was easy lol:

Ritesh: Hi, my name is Ritesh. How may I help you?
1012876137: Hello Ritesh I have pre-ordered BF3 (order no. **********) and understand I am entitled to a free copy of Dead Space 2. Please may I have the redeem code.
Ritesh: Please wait let me check your Order number.
Ritesh: Thanks for your patience.
1012876137: No problem.
Ritesh: I have checked your Order and I'll request to please wait for sometime while I add your game in origin.
1012876137: Thank you Ritesh
Ritesh: Thanks for your patience.
Ritesh: I have added your game in origin
Click to expand...
 
Prateek: Hi, my name is Prateek. How may I help you?
toString: Hello good sir, I have pre-ordered BF3 on your Origin system, I understand I can also get Dead Space 2 for free, is this correct?
Prateek: May I have your order number ?
toString: Yes sir, Origin – Order confirmation for order #xxxxxxxxxxx
Prateek: Thank you for providing me the information. Please stay online while I look into your issue.
toString: thanks
Prateek: I have added it to your account, please check it.
toString: It's there! Thank you good sir, you have been most helpful today



How to talk to people and get results quickly :P

Thanks OP!
 
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