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Dead SSD?

Discussion in 'Storage Drives' started by Daston, Oct 11, 2018.

  1. Daston


    Joined: Jun 15, 2005

    Posts: 207

    Hi guys,

    I have a Kingston SSD in my wifes PC that had windows installed on it. It is less than a year old and I think it has failed. Here is what has happened so far:

    1) Windows posts the "please install boot drive" error message when attempting to boot
    2) BIOS sees the drive but does not recognize it as a boot device
    3) Windows repair cannot find the drive and will not install a fresh version of windows to it
    4) Windows install is unable to create a partition
    5) with the drive installed in my PC I cannot see it in windows explorer
    6) Drive management is unable to initialize the drive and says it due to hardware error.

    Do you think this is a good case to open an RMA and get it replaced?
  2. bigjimmyauk


    Joined: Nov 23, 2009

    Posts: 5,835

    Location: Leicester, UK

    Have you checked all obvious stuff
    Power to the drive and data, try cables on another rig or a different data port

    Clean the contact on the drive where the cables go

    Try wiggling the SATA connector while it's connected to power, could be a dry joint etc

    If none of those steps prove fruitful and it does not work on another PC I would definitely open up a RMA

    *just realised you said bios sees the drive , my guess is the SSD controller on the drive is dead*