Delivery HELP

Castoraurora · 5 Sep 2011 at 06:33

First off sorry if this isn't in the right section. I ordered something off overclockers at 8.51pm on Friday evening and i was able to select Monday for a delivery date (DPD next day), however in the confirmation email i read something like "it may not be due to delivery until tuesday since our couriers...." and i pressed delete on the email ./sigh

Can anyone enlighten me as to whether i should be waiting in today or not, on my overclockers acct it says the order is complete but obviously ive lost my tracking details....

Thanks in advance.

Rainmaker · 5 Sep 2011 at 06:35

Do you not have a trash/deleted folder on your mail account?? Serious question. If not (eg you've set IMAP to remove immediately) then all you can do is ring OcUK for a proper answer.

e: Or post in the customer service section of the forum with whatever details you have to hand.

Castoraurora · 5 Sep 2011 at 06:38

No sorry rainmaker it's gone completely i did find this however, and im on incoming calls only so would struggle to ring them since i live out in the sticks, tis my fault entirely though http://forums.overclockers.co.uk/showthread.php?t=18246084 just wondered if anyone had ordered at a similiar time could give me their view.

tidusjar · 5 Sep 2011 at 06:54

Castoraurora said:
No sorry rainmaker it's gone completely i did find this however, and im on incoming calls only so would struggle to ring them since i live out in the sticks, tis my fault entirely though http://forums.overclockers.co.uk/showthread.php?t=18246084 just wondered if anyone had ordered at a similiar time could give me their view.

Your best bet is to post in the customer service section and call but try and get to a phone.

Castoraurora · 5 Sep 2011 at 06:57

Im not keen on the whole go phone part incase i actually miss the delivery thanks for the advice though.

Rainmaker · 5 Sep 2011 at 07:00

Castoraurora said:
Im not keen on the whole go phone part incase i actually miss the delivery thanks for the advice though.

As tidusjar and I said, post in the customer service section and ask there. They'll be able to dig out your order and its delivery details and let you know when to expect the package. No phones required.

fiveub · 5 Sep 2011 at 07:31

Post in the customer service section, when I am at work at 8:30 I shall sort it out first thing.

tidusjar · 5 Sep 2011 at 07:38

5UB said:
Post in the customer service section, when I am at work at 8:30 I shall sort it out first thing.

Look at that. Not even in work and he's working

Rainmaker · 5 Sep 2011 at 07:56

tidusjar said:
Look at that. Not even in work and he's working

5UB never stops working...

tidusjar · 5 Sep 2011 at 08:00

He does stop... To play CSS!

Rainmaker · 5 Sep 2011 at 08:13

tidusjar said:
He does stop... To play CSS!

That's not stopping; that's just working on something more serial!