You always know it's going to be a quality post when it starts off with a petty insult.
If I buy from Ebay, and the seller does not give what is advertised, I get a refund.
I do not have to "pay extra" to make sure of that.
But that certainly hasn't always been the case. I know from bitter experience that in the past you'd only get a refund
if Paypal could secure the money back from the seller who scammed you. Perhaps things are different now. I wouldn't know, as I haven't been scammed on eBay in a long time. But even so, what does that prove exactly? That eBay are a massive behemoth of a company that can afford to do that as a matter of course? That eBay is a more reputable and safer place to buy than grey market key sites? I could have told you that. Some smarter breeds of goat too perhaps.
Defence of that practice is simply nonsensical at best.
G2A as a responsible introducer should refund you without problem then take it up with the seller.
I disagree. I'm sorry that dissenting opinions are so nonsensical to you, but I'll try to clarify. G2A/Kinguin/whoever would have to spend a lot of time and money implementing the kind of all-encompassing mediation solutions that eBay/Paypal have. Perhaps they simply cannot afford to employ hundreds of people to work on disputes between sellers and customers the way that eBay/Paypal can. Certainly the fact that they're a mere speck of dust in terms of size by comparison isn't in question, and I'm sure there's no doubt either that developing, operating and staffing such systems costs eBay/Paypal a hell of a lot of money (that obviously they see as being worth it to ensure trust in their platform).
My opinion is that I'm perfectly happy to accept the terms laid out. That if I want to have that degree of protection, I need to pay a fee for it. I feel that's entirely reasonable within the context that investigating potential fraud costs money, and that not every company can be eBay and have their resources. If you disagree, you're free to not buy from them. That seems like the most simple thing in the world to me. They don't try and hide any of this and only let you know that you're
**** out of luck after your money is hanging in the balance. They clearly state exactly what will happen. It's then up to you to decide what you do with that information. I choose to use them (and not pay their fee, of my own free will, knowing the risks). You may decide differently. That's absolutely fine.
Do you really think they "eat the loss" that easily?
G2A do not allow you to "cash out" your takings immediately. This is so if there are any problems, the seller does not get the cash.
Knowing this is the case, why then charge the customer MORE MONEY to give them their refund if they do not get what is sold to them? G2A still have the money in their account.
The mechanics of how their system works are irrelevant. Ultimately a claim of fraud against a seller has to be investigated. It's one person's word against another's, and in the case of something like a digital key that somebody can use immediately and then claim was used when they received it, even more difficult. That investigation requires a(t least one) human being, takes time and as a result costs money. G2A's (and the other sites which use the exact same system) position on whether they're willing to spend that time and money is made perfectly clear. Then it's up to you to decide whether you want to pay, not pay or just avoid their site entirely and take your business elsewhere.
So again, not seeing the problem here. I'm not going to argue about it any more, because there's no "right" answer, just a choice. I'm going to choose to continue using sites like G2A. You're free not to, since you obviously disagree with their policies on an idealogical level. I see your point of view. I won't write it off as "nonsensical" because I don't agree with it. I get the position that by letting scammers just get away with it in any scenario is bad. That's a perfectly fine and wonderful ideal, spoiled only by the practical realities of running such a business.
Anyway, what a wonderful world, where we can all make our own decisions based on clear information like adults, without having to resort to name calling towards people who choose a different path.
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