Disconnection issues - What socket is this?

[A[L]C]

Im currently having really bad disconnection problems in the evening which seem to be due to my SNR being under 6db. Im on adsl max and my msr has been set to 4mbps. My usual sync rate is about 4700 but I get frequent disconnects in the evening (its fine during the day).

My filter is a few years old so i think it might be the problem. What would be the best to replace it?

 

[Deathwish]

Thats an NTE5a master socket with the BT fitted ADSL Filter plate. Thats just asking to have an XTE-2005 slapped on it

I upgraded to MAX and I can get a nice stable 3232kbps sync rate, it will go upto 4000~ during the day but then it will drop back in the late evening/night to 3232 so I just leave it there. Means I get a 2848 MSR, which is fine, considering I was told I can't have more than 0.5meg

 

[A[L]C]

Thats an NTE5a master socket with the BT fitted ADSL Filter plate. Thats just asking to have an XTE-2005 slapped on it

I upgraded to MAX and I can get a nice stable 3232kbps sync rate, it will go upto 4000~ during the day but then it will drop back in the late evening/night to 3232 so I just leave it there. Means I get a 2848 MSR, which is fine, considering I was told I can't have more than 0.5meg

same here. So an XTE-2005 will be the best thing to get? any non-competitor links to purchase one?

 

[dirtydog]

Hang on - before purchasing a new filter or faceplate, first remove the old one and try connecting directly to the BT test socket. If you still get issues then a new faceplate won't fix them.

 

[tolien]

any non-competitor links to purchase one?

Nope.

I'd be inclined to agree with dirtydog though. Unless the faceplate's broke, you aren't going to see a difference. Try eliminating your wiring first (though its unlikely to help much).
You're probably going to have to ask to get the target SNR margin turned up.

 

[A[L]C]

Hang on - before purchasing a new filter or faceplate, first remove the old one and try connecting directly to the BT test socket. If you still get issues then a new faceplate won't fix them.

So take the BT ADSL V1.0 filter thing off, then put a filter in to the master socket behind?

 

[dirtydog]

So take the BT ADSL V1.0 filter thing off, then put a filter in to the master socket behind?

You could do that, which would take your extension wiring out of the equation, if you have any.

To get a true picture of how the XTE-2005 would perform though, you need to attach just the router (or modem) on its own directly to the test socket, using a RJ11-BT socket adapter.

Incidentally I recently bought an XTE-2005 to solve my night time ADSL problems and it performed worse than the regular BT socket - the place I bought it from (direct from the manufacturer) doesn't know if it's faulty or just a problem with my line. I returned it.

http://www.kitz.co.uk/adsl/troubleshooting.htm

 

[A[L]C]

one of these?

wouldnt I need a filter with that?

FYI Ive only the one pictured socket in the flat, no other extensions.

edit: found this on the link:

*When trying to plug a router or modem directly into a phone socket without a filter, you can use one of the cables that is normally used for plugging in a 56k dial up modem.

So I wouldnt need that little adaptor would I

 

[Phemo]

one of these?
wouldnt I need a filter with that?

FYI Ive only the one pictured socket in the flat, no other extensions.

No, you can plug an ADSL modem straight into a master/test socket with no filter. So, take your ADSL faceplate off and then connect the ADSL modem up to the test socket behind using the RJ11 to BT adapter, with no filter at all.

 

[A[L]C]

No, you can plug an ADSL modem straight into a master/test socket with no filter. So, take your ADSL faceplate off and then connect the ADSL modem up to the test socket behind using the RJ11 to BT adapter, with no filter at all.

ok cool. I dont have an RJ11 to BT adaptor, so the page says a normal modem cable will be fine yeah

Shall I try disconnecting the ring wire too?

 

[Phemo]

Yeah a normal modem cable will be fine. You shouldn't even have a ring wire either - there'll be 2 wires from the outside world going to the back of the NTE5. You say that's the only socket you've got so there won't be any extension wiring with a ring wire to worry about.

 

[A[L]C]

Yeah a normal modem cable will be fine. You shouldn't even have a ring wire either - there'll be 2 wires from the outside world going to the back of the NTE5. You say that's the only socket you've got so there won't be any extension wiring with a ring wire to worry about.

Ah ok thanks will try when I get home.

 

[Deathwish]

You could do that, which would take your extension wiring out of the equation, if you have any.

To get a true picture of how the XTE-2005 would perform though, you need to attach just the router (or modem) on its own directly to the test socket, using a RJ11-BT socket adapter.

Incidentally I recently bought an XTE-2005 to solve my night time ADSL problems and it performed worse than the regular BT socket - the place I bought it from (direct from the manufacturer) doesn't know if it's faulty or just a problem with my line. I returned it.

http://www.kitz.co.uk/adsl/troubleshooting.htm

I guess it depends on the condition of your line previous to getting an XTE-2005, as in my case snipping the ring wire and adding the XTE allowed for an increase of SNR from 10 to 27 when I was on fixed 512kb service.

 

[dirtydog]

I guess it depends on the condition of your line previous to getting an XTE-2005, as in my case snipping the ring wire and adding the XTE allowed for an increase of SNR from 10 to 27 when I was on fixed 512kb service.

At first I thought the XTE was fine - and when it couldn't maintain sync at over 1Mb speeds at night I just assumed it was my line. But for kicks and giggles I tried connecting directly to the test socket and it was rock solid for 1.5 (1728kbps). In fact even with a cheapo filter and my phone connected it still synced at that speed. No extensions, no ring wire. Maybe my XTE was just faulty as it isn't unheard of

 

[A[L]C]

plugging in to the master socket doesnt seem to have made a difference. shall i see if there is a ring wire? the socket was only fitted by bt in march this year

 

[Phemo]

plugging in to the master socket doesnt seem to have made a difference. shall i see if there is a ring wire? the socket was only fitted by bt in march this year

Take a look if you like but I'm sure there won't be one. Basically you have 2 wires coming in from the outside which goes to the master socket. The master socket has a ring capacitor on it. Then, from the master socket, you have 3 wires going to extensions - 2 of these are the main wires for phone and the 3rd is the ring wire. This is for when you have small sockets which don't have their own ring capacitor - the ring wire allows them to use the ring capacitor from the master socket.

Since you just have the one socket, the master socket obviously, there's no extensions for a ring wire to be connected from it.

 

[A[L]C]

ok cool. So what can I do about my disconnects?

edit: how much does electrical equipment affect the line signal? I have my pc, printer etc basically on top of the socket. Could this be affecting it?

 

[dirtydog]

Which router do you have - does it allow you to limit your sync speed because that's how I solved my MAX disconnection problems at night.

 

[A[L]C]

I dont believe so. Its a netgear DG834G

 

[dirtydog]

The DMT software is available for your router but looking at the screenshot, it doesn't seem to have an option to limit your sync unfortunately.

I really think all routers should have this option because otherwise they'll just sync as high as they can, regardless of whether it is at a stable SNR margin.