do agencies know what they are doing?

I've only ever had one dealing with an agency, recently, and it consisted of them giving me a job on the strength of an e-mail, me doing the job for a while then getting injured, them saying they'd let me return to work when better, then changing their mind when I told them I was better. Mixed experience.
 
Agencies = utter waste of time imho. I've had agencies flat-out lie to get me to go to interviews. All seemed to be staffed by retarded monkeys who can't read a CV, and don't know what the job spec means.

I'm still waiting for some dunce to get back to me from an interview I had two weeks ago (which I know I haven't got as the skills needed for the role are different from the ones advertised).

When I got the interview, received an email from the recruiter saying basically, don't ask about money, conditions, or the selection process etc as we'll handle all that for you.

After the interview I called the recruiter as requested for feedback - first question I was asked was: 'How much is it for?', second question was: 'So are they holding second interviews then?'. wtf????

I'm sick of them now, I'll just rely on contacts, newspapers or company websites. I can't waste any more oxygen on recruiters.
 
I've only used an agency once so far and the job was a complete success, so much so the company 'bought out' my services from the agency so that they could up my hourly rate and still pay less than they were to the agency. However I do suspect it was just because I happened to be in the right place at the right time that I got the job, no one had a clue about the database package that was to be used so they sent me off having just walked in off the street and completed their tests that day. On the basis of that experience I'd say it probably has more to do with luck if you get a good job than anything else but agencies can certainly have uses since it didn't cost anything to register with them. :)
 
I got my current job 3 years ago via an IT agency. After the first month my boss bought me off of them as it was cheaper in the long run.

I don't think it was a run of the mill agency though, they charged me just to get added to their books for example.
 
Had mixed experiences in my dealings with agents over a few months this year.

In the end though I only actually attended two interviews and both of those were jobs I had applied to directly. This wasn't always the agent's fault but statistically I had much better luck with direct applications - 5(?) applications, 2 interviews, 1 successful. I remember speaking to at least half a dozen agents about other positions, at least 3 of which were supposed to end in interviews but never did for one reason or another. So in the end it was quite refreshing - applied on the Tuesday, got a call on Wednesday to arrange an interview, went in for that the following week and had it all wrapped up in about 8 days from start to finish.

Generally speaking most agent's loved my CV, but they weren't always so enamoured with my salary expectations, once they learned what I used to be on. I even had one cheeky so-and-so trying to tell me that the increase I was looking for was too much, and he wanted to put me forward for a different (lower paid) job to the one I'd applied for. i.e. I was being judged on current salary as opposed to qualifications and experience.

I guess the problem is that a lot of agents a) have very little knowlege in the fielde they are recruiting for; and b) a lot of applicants send out speculative, cut'n'paste applications in the hope of landing some interviews. This means that they can never be too sure how suitable you are for the job.

edit: oh, since my whole (former) department was under threat of redundancy, I've also seen how other people get treated by agents. One woman was basically told to edit her CV to include certain things so that the agent could forward it on to the company - in the end she told him where to stick it as she couldn't be arsed having 50 different copies of her CV with different experience etc listed on each.
 
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