Do Sky block dial-up connections?

slipd · 17 Dec 2012 at 12:47

Hi guys,

As above; I've been with Sky for about 3 months and I've just gone to use my dial-up account (that I need to do periodically or my email gets suspended...) and I just get a 'no tone' error

It worked fine the last time I used it under BT.

Any ideas?

rpstewart · 17 Dec 2012 at 15:59

No tone suggests that the modem isn't getting a dial tone. Have you checked the modem socket with a phone to check there's a tone?

The other possible option is to prefix the dialup number with a comma, that should force the modem to pause before dialling in case the tone is slow to start.

leigh_boy · 17 Dec 2012 at 16:16

It not Plugged in or no driver is installed for the modem.

davieg · 17 Dec 2012 at 16:22

Check you have no 1571 messages etc which alter the dial tone also. Or untick the wait for dialtone before dialing option.

slipd · 17 Dec 2012 at 16:56

Thanks for the response guys!

It was me... I replaced part of the master socket the other day and dislodged a wire :rolleyes:

Interestingly, my hp all-in-one with fax could still tell that the phone was off the hook (when being using for voice) and that was what got me thinking that it was hardware rather than wiring.

Now time to enjoy my Christmas holiday