do they have to let me have it at that price??

Amazon did it to me last week, bought a book for my dad - was supposed to be £12 and they'd put £1.20 :)
 
Raymond Lin said:
Yes, its call invitation to treat, unless both parties have agreed to that price then one is free to back out of the contract.


True. Advertising something for sale is an "Inviation to Treat" NOT an "Offer for Sale." When you take it to the checkout/online basket/whatever, you are making an "Offer to Purchase" and so it is the buyer offering to buy at a given price, NOT the seller offering to sell at the stated price. The seller can accept or decline as they see fit.

The price advertised by the seller is what they would like to sell it for. By attempting to purchase at that price, you are offering to buy it from them at that price. You can of course offer any price you like, and they are entitled to tell you to get lost (£1 for a 42" plasma screen anyone? lol.)
 
In regards to the illegal sale price in supermarkets. I used to work my way through Uni at Tescos, in FMC, File Maintinence and Control, basically the department of 4 or 5 for most stores and it was their job to maintain "prince integrety".

In short, if the Shelf edge label or any other material advertised a price and the customer was charge less than the advertised price for any reason, then its fine, as the customer is better off and its the responibility of the seller to make sure the indicated prices are correct.

If the customer goes through the checkouts and gets charged more for an item than the cheapest advertised price in the store for the product, then this is illegal, it would come up as false advertisment. Its only illegal as long as a customer pays the higher price, not just for finding out the price is wrong.

We were once fined over £50K as someone complained to trading standards about tin of sweetcorn being charge 1p more than advertised, we got fnied £2000 per item on display.
 
KaHn said:
Online orders are a bit different, it depends what their user agreement states, but i think they are still ways to get around it.

KaHn

From what I remember, it will only be binding once you have a confirmation email from the company which states the price in full.

Burnsy
 
callmeBadger said:
In regards to the illegal sale price in supermarkets. I used to work my way through Uni at Tescos, in FMC, File Maintinence and Control, basically the department of 4 or 5 for most stores and it was their job to maintain "prince integrety".

In short, if the Shelf edge label or any other material advertised a price and the customer was charge less than the advertised price for any reason, then its fine, as the customer is better off and its the responibility of the seller to make sure the indicated prices are correct.

If the customer goes through the checkouts and gets charged more for an item than the cheapest advertised price in the store for the product, then this is illegal, it would come up as false advertisment. Its only illegal as long as a customer pays the higher price, not just for finding out the price is wrong.

We were once fined over £50K as someone complained to trading standards about tin of sweetcorn being charge 1p more than advertised, we got fnied £2000 per item on display.

eh well......not how the law interpret it, at least not how I remember contract law, thats not how false advertisement works. False Advertisement is advertise for a Beefburger but you only get a veggie burger.

Think of the transaction like this

You see sticker price (whatever it is)
You take it to the till and by handling over the tile you are offering the retailer a price, he will suggest x price.
You hand over the payment - Offer
He accept - Acceptance
(consideration for Bargain) and Mirror Principle (Both parties accepts the terms of the contract, in a simple transaction theres mostly just the cost and the item)
Contract is formed.

So if the sticker says 1p and then it scans in at 2p and then customer hands over 2p then he/she is offering 2p. If he/she argues that it should be 1p then the retailer has the right to refuse sale totally and then subsequently can adjust the price accordingly for the next sale. See Fisher vs Bell [1961] and Pharmaceutical Society of GB vs Boots Cash Chemists [1953]
 
Raymond Lin said:
See Fisher vs Bell [1961] and Pharmaceutical Society of GB vs Boots Cash Chemists [1953]

OMG! I actually remember them despite not having done law since I left uni! Scary....
 
most places wont if tonnes of people take advantage, but i got a LOTR boxset for £4 instead of £49.99 I think so that was nice of a big supermarket to allow it!
 
callmeBadger said:
In regards to the illegal sale price in supermarkets. I used to work my way through Uni at Tescos, in FMC, File Maintinence and Control, basically the department of 4 or 5 for most stores and it was their job to maintain "prince integrety".

In short, if the Shelf edge label or any other material advertised a price and the customer was charge less than the advertised price for any reason, then its fine, as the customer is better off and its the responibility of the seller to make sure the indicated prices are correct.

If the customer goes through the checkouts and gets charged more for an item than the cheapest advertised price in the store for the product, then this is illegal, it would come up as false advertisment. Its only illegal as long as a customer pays the higher price, not just for finding out the price is wrong.

We were once fined over £50K as someone complained to trading standards about tin of sweetcorn being charge 1p more than advertised, we got fnied £2000 per item on display.

Load of codswallop! Sorry!
 
Well i just spoke with OC as they priced the hydrophobia wrongly at 195 they sent a confirmation email then cancelled the order but the funds in my account are still untouchable as my bank are holding them for Overclockers the guy i spoke to said 7 people ordered it before the error was picked up on.

So seems overclockers dont honour there prices or haggle :P

As for the law i do believe that they can change there minds until payment is taken even though i dont agree with it :P
 
That's the thing with Tesco (slightly off topic). I'm constantly finding that their prices when rung up on the till is more than what's advertised. Particularly e.g. their offers. I remember getting £43 worth of goods once but noticed errors on 4 of my items. The end price was £37. Not a huge amount but still worth kicking up a fuss and getting the woman to run around the shop in my eyes.
 
Yea ive had a price error at tesco when i bought x3-terran conflict i mentioned that it was diffrent to advertised price when i was on my way home went back they refunded me the price of the game and let me keep the game they really good for things like that.
 
how is that fair to anyone?

I think once they take the money they should honour it the customer would have to wait for a refund im waiting for my funds to become available as its an error on their part they should honour it. If i mess up my prices when im working i always honour the price even for a boiler with a 10 year warranty. Even if the law is on my side the error was my error not theirs.
 
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