DON'T BUY MSI THEY MIS-SOLD TOP SPEC GT SERIES LAPTOPS with MXM Graphics

Don't expect too much from it. The suit most probably will be dismissed as being nonsense.

6yNohnr.png


Anything else @4K8KW10?

I think you missed this question;

MiSJAH said:
Cool, which gaming notepads have you used for your comparisons, and which manufacturers of these components do you rate?

Or are you just doing a poor job at trollin'?
 
It is just your twisted vision making things look like the way they are not.
It is like there is a big global evil witch that spelled an evil magic and many of you are under its influence.

:eek: :confused:

What's your objective here?

This is mine;

MSI claimed:
(see 3m50s onwards)
hPliQvV.png


Then claimed
MSI UK Notebook said:
The MXM graphics card layout of the GeForce GTX 10 series was a completely new core design called “Pascal,” which has significant changes in terms of signal design, interface design and power consumption. In addition, we observed problems with software compatibility and found that beta drivers are the only option. Based on our design of the GT72 4xx series and 6xx series and the GT80 series, implementing an MXM upgrade to the GTX 10 series would require, among other things, a new MXM module, cooling module, and display panel, and likely result in unsatisfactory display (either flickering or no display at all).

Along with
MSI UK Notebook said:
available at costs comparable to previous MXM upgrades

Source for above quotes:
3GuLh0H.png


Now here's where MSI are taking the mick out of their customers, the actual upgrade of GPU's is an option. They lied as a cash grab to make people buy new rather than make a smaller profit on just a GPU upgrade.

How do I know this, I hear you ask.

Well let's see what MSI's VAR's are offering:
E8Ivgug.png


That's right, the very upgrade MSI claimed wasn't possible.

This was a huge effort by MSI to cash grab as much as they could from high ticket value customers.

So @4K8KW10 can you demonstrate another gaming notebook manufacturer that has behaved in a similar manner or do you now understand why this thread (and the lawsuit) exists?


Also, if you please could make an effort to try and answer questions posed to you:
MiSJAH said:
Cool, which gaming notepads have you used for your comparisons, and which manufacturers of these components do you rate?



(Thanks for bumping my thread too bro).

"And you, my father, there on the sad height,
Curse, bless me now with your fierce tears, I pray.
Do not go gentle into that good night.
Rage, rage against the dying of the light."
 
Last edited:
Misjah why are you going to such lengths to respond to badly written troll posts? There is zero need after all the info that has already been posted.

Simply because it pushes this thread to the top of the board and those unaware of the situation may read from the most recent page.
 
They didn't lie, you are just being too rude, I think.
You can claim that they didn't deliver according to their initial plans, not more.

Actually, I said it - the suit against will fail :D

Thanks for bumping the post again bud.

Watch the video posted above. MSI claim the 9 series GPU will be upgradable or 2 further generations in the GT72/GT80 chassis.

Then MSI claimed this was not possible.

Which of the above statements is not a lie?
 
If anyone wants to know:

At present MSI is refusing to negotiate in regards to the class action in the USA.

"MSI Insists on Perfection of User Experience" - Doesn't ring true.
 
On personal knowledge, Plaintiffs purchased these products for personal use
and not for purposes of resale or distribution. Upon viewing website advertisements and/or
publicly available information for these laptops as well as third party reviewers’ websites
and fora (such as forum.notebookreview.com) repeating the specifications provided by
Defendants, Plaintiffs purchased the laptops in question. A material factor in their deciding
to purchase these laptop computers was the represented capability of these laptops to be
upgraded to one or more later generations of NVIDIA GPUs. When the new 1000 series
of GTX GPUs produced by NVIDIA came on the market in 2016, they decided to upgrade
their laptops. Plaintiffs subsequently learned that they could not do so, due to the material
misrepresented or undisclosed fact that these laptops were not in fact upgradeable to the
next generation of NVIDIA GPUs. In the Fall of 2016, Plaintiffs or their representatives
contacted Defendants’ representatives about the ability to return their laptops, but were
told that there was no refund option. Because Defendants refused to offer Plaintiffs a full
refund when they made such a request, Plaintiffs now own laptops for which they
overpaid. Plaintiffs would not have purchased these laptops at the prices they did had the
true facts been timely disclosed by Defendants. Plaintiffs must purchase another computer
for more money to obtain the promised upgrade capability, as compared to several hundred
dollars to purchase an upgraded NVIDIA GPU, to obtain the benefit of their bargain.
Plaintiffs have also spent months and considerable time and resources attempting to
resolve these issues without the need to seek court intervention, without success. Plaintiffs
have therefore suffered a loss of money or property and suffered damage as a result of
Case 2:17-cv-03231 Document 1 Filed 04/28/17 Page 3 of 25 Page ID #:3
4
CLASS ACTION COMPLAINT
Defendants’ illegal business acts and practices.

Link.
 
I have problems with the "they lied" aspect - at the time it was advertised AFAIK this was in good faith - it wasn't MSI's fault that it subsequently turned out Pascal GPUs weren't drop in replacements (as nVidia had originally intimated) - however that doesn't absolve them of the responsibility of making good on what was promised and those laptops were heavily advertised on the basis the GPUs could be upgraded in that manner - even I saw it and I wasn't interested in a laptop or even MSI laptops at the time.

Pascal GPU's are drop in replacements.
 
At least one US based reseller is selling drop in MXM GTX 1070's for the GT72/80 line.

XJc6tfC.png


Nvidia only make the GPU not the actual card, that was down to MSI.
 
MSI claimed it was not stable to use the MXM Pascal cards.

It is.

It has been demonstrated by users here that have upgraded and by the above company.

And yes, they upgraded to an MSI manufactured Pascal card.

The first person to perform the upgrade (AFAIK) simply took the Pascal card from a GT73 and retrofitted it into his GT72.
 
There is a big difference between an end user managing to get something working and the level of stability and so on needed for qualification as a vendor. I'm reluctant to take MSI's side too much as what they've done and the way they've treated customers over this is disgusting but the accusations of lying would need a bit more substantiating for my tastes.

I said the same thing a few pages ago.

I interpret lying as an intentional act. If they’ve changed their mind due to commercial reasons then that’s a different thing, even if it is completely dishonerable.

Which aspect do you think wasn't a lie?

When they claimed that the laptops had upgradeable graphics cards or when they claimed the laptops did not have upgradeable graphics cards.

They have made both of these statements, they both cannot be truth. So which one is the lie?
 
It was an intentional act.

The lie was that is was that the upgrade required a new display among other things:

UK Pascal Trade-Upgrade Program said:
Based on our design of the GT72 4** series and 6** series and the GT80 series, implementing an MXM upgrade to the MXM GTX 10 series would require among other things a new MXM module, cooling module, and a display panal, and likely result in unsatisfactory display (either flickering or no display at all).

The date MSI released the above statement was 30/11/16, they had already released the GT73 with the GTX 10 series graphics cards.

The image above is from a US based MSI VAR (value added reseller).

They are performing the upgrade using MSI components that are exactly the same as GT73's cooling and graphics cards (this is what you received in earlier MXM upgrade kits).

MSI's R&D dept has a larger budget than a single VAR, and certainly more than an individual user that has managed the same solution.

If you still want to claim MSI had no intent to mislead, how would anyone be able to achieve the upgrade using solely MSI manufactured components?
 
I really don't care either way but I'm yet to see anything that proves MSI was intending to mislead and plenty of possible explanations like the higher level of testing required for AIB qualification, etc.

If you don't care, why reply?

What higher level testing do you think they need for a plug and play cooling and graphics card solution?

Let's stop being vague.
 
When changing the GPU in a laptop to a new generation there are all kinds of considerations in terms of power draw - a difference in the nature of transient current spikes (in rush, etc.) when changing load states could for instance starve other parts of the system of power causing crashes or machine restarts, long term stability of the cooling solution and where the hot spots, etc. are on the card versus previous generations and that is barely scratching the surface of the considerations at AIB level.

You are aware they already had all of that information as they had the pascal cards in their new line up, the GT73/83?
 
The VAR above is MSI's largest authorised in the USA. Forum etiquette does not allow the mentioning of competitors, however a simple google search will provide you with the results.

The upgrade provided by them is an MSI MXM GTX 1070 and the MSI GT73 cooling system. As per previous posts both of these were available when MSI claimed the upgrade would result in unsatisfactory display.

hacktrix2006 said:
Just updating this for anyone that was thinking on manual upgrading without trade in, GT72-6QD upgrade to GTX 1060 does work as i have done the MXM upgrade and using it right now.

MXM Card and GT72VR GPU Heatsink was all that was needed for mine as the connecting block from the GPU to the CPU was compatible.

It works well in the system, I have had only it once go over 100 watt during my benchmark runs but its now stays below 100 watts on the MXM slot with the Boost clock going upto 1911mhz.

Here is the Proof

CPU/GPUZ Screen Shot: https://1drv.ms/i/s!As5OYvCszQehka4zlHySwthGXhLGTQ
3DMark FireStrike (Stock Fan Curve): https://1drv.ms/i/s!As5OYvCszQehka4y_0Dpn5EMjgIF8w
3DMark TimeSpy (Stock Fan Curve): https://1drv.ms/i/s!As5OYvCszQehka4tCiltJ41s3P7Umg
Heaven Benchmark (Stock Fan Curve): https://1drv.ms/i/s!As5OYvCszQehka45olXxBWlc_tSe_w
Valley Benchmark (Stock Fan Curve): https://1drv.ms/i/s!As5OYvCszQehka42sbvcW4r4rGWPdA
3DMark Vantage (Stock Fan Curve): https://1drv.ms/i/s!As5OYvCszQehka4xrOpLMRtTc3diMw
CineBench R15 (Stock Fan Curve): https://1drv.ms/i/s!As5OYvCszQehka4q7NqedIWeMF2jHA

To validate my claim here is my system info

------------------
System Information
------------------
Serial Number: 9S7178****48ZFA******
Product Name: GT72
OS: Microsoft Windows 10 Pro 64-bit
Windows Product Key: 3V66T
HDI Build: non-OEM
BIOS Version: E1782IMS.11D
BIOS Release Date: 2016/10/14
EC Version: 1782EMS1.1091106201514:23:24
CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Memory: 32 GB @ 1066 MHz
- 8192 MB, DDR4-2133, SK Hynix HMA41GS6AFR8N-TF
- 8192 MB, DDR4-2133, SK Hynix HMA41GS6AFR8N-TF
- 8192 MB, DDR4-2133, SK Hynix HMA41GS6AFR8N-TF
- 8192 MB, DDR4-2133, SK Hynix HMA41GS6AFR8N-TF
Graphics: NVIDIA GeForce GTX 1060, 6144 MB
VBIOS Version: 86.06.1f.00.05
Network: Killer Wireless-n/a/ac 1535 Wireless Network Adapter
Network: Killer E2400 Gigabit Ethernet Controller

Anything else?
 
Back
Top Bottom