This is common in our local DPD depot too. But saying that it's probably like that at most places and companies. What do you expect with manual labour? A fine mannered, caring about the contents of the package kind of chap. Or a de-evolved muscle monkey, getting jollies off tossing a box like it's a brain surgeons technique. Practically counting the minutes to his next smoke break or "get'un smashed" at the weekend 
