DPD is an absolute joke

radar19 · 29 Nov 2013 at 22:20

ots3go said:
Did you not get the live tracking / 1 hour slot?

Always get the tracking when anything come to me via DPD.

This. Why I had my GTX780Ti delivered, I was spying on the driver the whole way as he was making his rounds!

arknor · 29 Nov 2013 at 22:27

Basill said:
DPD have always been by far the best for me.

I live near the newcastle hub

so always in the first 15 deliveries

Tunney · 29 Nov 2013 at 22:42

DPD are amazing in my area. Easily the best courier firm around.

peahead · 29 Nov 2013 at 22:47

DPD are great in my area too i love the way you can track your parcel in detail

Cleisthenes · 29 Nov 2013 at 22:53

u mad?

Cosimo · 30 Nov 2013 at 07:26

DPD are great here. We did have a very rare hiccup last Friday but a couple of calls got the driver back to us.

anotherdude · 30 Nov 2013 at 08:45

Never had a issue out of DPD there web facility is good too

Lakeland · 30 Nov 2013 at 09:10

Dpd are amazing in my area, always get a 1 hour slot and after about 100 deliveries every single one has been on time

Lopéz · 30 Nov 2013 at 09:27

Luke said:
It's not DPD. It's a DPD franchise.
Our local franchise is brilliant.

To the best of my knowledge, DPD is not run as a franchise. Owner driver franchises, yes - but subcontracting like this is widespread in the courier world. As far as I know the actual depots themselves are not franchises.

Each depot will likely have it's own P&L, it's own management structure etc.... but that doesn't make it a franchise.

MickeyFinns · 30 Nov 2013 at 11:13

Sho said:
Serious?

Yes! But they parcel just arrived! Almost wanted to cry. To be fair Serbian customs are to blame, not DHL.

Dave**** · 30 Nov 2013 at 12:19

In reply to the thread title: No they is not.

Luke · 30 Nov 2013 at 13:14

Lopéz said:
To the best of my knowledge, DPD is not run as a franchise. Owner driver franchises, yes - but subcontracting like this is widespread in the courier world. As far as I know the actual depots themselves are not franchises.

Each depot will likely have it's own P&L, it's own management structure etc.... but that doesn't make it a franchise.

So whilst not technically a franchise, they operate pretty much independently of each other.
My point still stands.

MrMarvelous · 30 Nov 2013 at 13:33

Never had any issues myself. Used them for a while with collect+ and they've always been brilliant.

Lopéz · 30 Nov 2013 at 14:45

Luke said:
So whilst not technically a franchise, they operate pretty much independently of each other.
My point still stands.

But you could apply that point to almost any chain store/country wide organisation. People just seem to do it a lot when it comes to couriers specifically.

Luke · 30 Nov 2013 at 19:02

True.

Caged · 30 Nov 2013 at 19:11

Every courier is as bad as any other, which is to say the majority of the time they are fine. It's the same as phone networks.

QlimaxUK · 30 Nov 2013 at 20:04

I have a DPD question, when I ordered from another company that goes through DPD they gave me a tracking link which gave me an accurate ETA on the delivery day which told me what place I was in the queue and how many packages the driver has delivered as the day went on, does it work like that with OCUK now?

Aedus · 30 Nov 2013 at 20:08

franco_22 said:
Let's deliver something to a business address at 7pm on a friday, genius

Lets order something to be delivered on the PS4 release date, one of the busiest days of the year for courier companies and then complain when it turns up late, genius

Rroff · 30 Nov 2013 at 20:13

QlimaxUK said:
I have a DPD question, when I ordered from another company that goes through DPD they gave me a tracking link which gave me an accurate ETA on the delivery day which told me what place I was in the queue and how many packages the driver has delivered as the day went on, does it work like that with OCUK now?

I've always had a delivery window when using DPD from OcUK - the other info seems hit and miss available on some orders and not others but the ETA/timeslot has always been there.

Rozzy85 · 30 Nov 2013 at 20:24

Since this is becoming the norm here on OCUK can't we just get a sticky 'Imma mad the post has not been delivery wen they siad. BEEN SAT IN ALL DAY!!!' thread?

Also, make one for: 'lol, orange wednesday code pls' and 'need to vent, ebay rant'.