Driver needed - cannot find it anywhere!

[Priapus]

Howzit guys,

I need to get a PCI Serial card working on my Windows 7 machine. The card name is: PCI-2S-550.

I found loads of sites 'claiming' to have the drive and it wants you to download Driver Detective -

Any help would be greatly appreciated!

Thanks guys!!

 

[mrk]

First!




I mean, here you go:
http://www.startech.com/item-download/PCI2S550-2-Port-16550-Serial-PCI-Card.aspx

Windows 7 driver is inside the zip file.

 

[Six6siX]

What are the vendor / device id's from device manager?

edit: beaten

 

[Priapus]

Tried that one - it installs via .exe and thats it? Used Device Manager to reinstall the driver afterwards - still nothing.

Thanks anyway guys!
Appreciate the help!

 

[Pho]

Try this:

1. Open up the device manager (press [start]+[r] to bring up the run dialog and enter devmgmt.msc).
2. Find the card (it'll have an exclamation mark next to it probably)
3. Double click on it.
4. Go to details
5. Change the property to 'Hardware IDs'
6. Copy/paste everything in the value box here

 

[Priapus]

Hi Pho,

I believe this is what you're after?


PCI\VEN_1592&DEV_0786&SUBSYS_00000000&REV_92
PCI\VEN_1592&DEV_0786&SUBSYS_00000000
PCI\VEN_1592&DEV_0786&REV_92
PCI\VEN_1592&DEV_0786
PCI\VEN_1592&DEV_0786&CC_078615
PCI\VEN_1592&DEV_0786&CC_0786


Many thanks!

 

[memyselfandi]

From Google looks like the PCI ID belongs to Syba Tech Ltd.
Chip(set) on the card looks to be Winbond w83787if

edit:
is it any of these cards:

http://www.syba.com/index.php?controller=Product&action=List&Id=11

edit2:

US site link: http://it.us.syba.com/support_download/download/73-0400-1.html

 

[Priapus]

That would be correct - just checked the chip and it is a Winbond chip set

 

[Pho]

heh, when I Google the top code this is the first result, looking promising .

Looks like it's this from Syba Tech Ltd:

Chip Number: Winbond w83787if
Chip Description: Multi-IO Card
Notes: 4 Port Serial Card

http://www.pcidatabase.com/update_device.php?vendor_id=390&id=1953


There's some drivers on their site under 'Multi-IO Connectivity' but it might be for other things:
http://it.us.syba.com/support_download/download/index.html


edit: beat .

 

[Priapus]

From Google looks like the PCI ID belongs to Syba Tech Ltd.
Chip(set) on the card looks to be Winbond w83787if

edit:
is it any of these cards:

http://www.syba.com/index.php?controller=Product&action=List&Id=11

Found the exact card on that site and I am now downloading a Win 7 version of the driver.

Will update you guys in five.

Again - thanks so much for the help!

 

[memyselfandi]

n/a

 

[Priapus]

Still no luck.

It installs the driver - thats it. Doesn't detect the card or tell me where it has installed it. Even uninstalled the device and let windows search the hdd for drivers - still nada.

I give up!

 

[Pho]

So the device is showing up in the device manager without drivers still? And the driver installer does something but you're not sure what?

 

[Priapus]

That is correct. It extracts some files to the C drive (Does not show the path or files being moved to the PC)

Then that's it.

 

[Pho]

Can you link me to the driver you downloaded? I'll take a look.

 

[Priapus]

Hey

This is card and the driver I downloaded:
http://www.syba.com/index.php?controller=Product&action=Info&Id=589

Appreciate the help!

Thanks!

 

[Pho]

Depending on which version of Windows 7 you have (x86 or x64) navigate to:
Driver_Win764\ then extract Win7_64Bit to your desktop (do the same for the 32 bit folder if you use the 32 bit Windows).

Then to install the drivers:

1. Open up the device manager (start > devmgmt.msc)
2. Find the card you're having problems with, right click on it and go to 'update driver'
3. Select 'Browse my computer for driver software'
4. Click 'Browse' under 'Search for driver software in this location' at the top
5. Navigate to the folder on your desktop where you extracted the files earlier. Click OK.
6. Click next

Hopefully that should then show it up.